Human Resources (HR) Communications Intern

Job Description

PROGRAM OVERVIEW

The Massachusetts State Lottery Commission ("MSLC") Summer Internship Program provides emerging leaders with the opportunity to build a foundational understanding of career pathways in public service through experiential learning opportunities.

Interns will participate in weekly professional development workshops, mentoring opportunities, and conclude the program with a final presentation to showcase the insights they've developed over the summer.

JOB SUMMARY

The MSLC is looking for a technologically savvy intern who will collaborate with the Human Resources (HR) team in the areas of employee engagement and operational process improvements. The intern will work closely with our Assistant Director of Employee Programs & Engagement to expand our internal communication systems.

• Assist in designing, building, and maintaining Human Resources web pages, using authoring or scripting languages, content creation tools, management tools, and digital media.
• Work with HR team to write, design, and/or edit web page content.
• Utilize tools including internal SharePoint site, agency LinkedIn page and internal newsletters to communicate with internal and external customers.
• Support The Lottery's Diversity, Equity, Inclusion & Belonging (DEIB) activities by advertising, and participating in DEIB events and trainings.
• Convert paper forms to Adobe fillable forms for posting on SharePoint site.
• Assist HR team in organizing online shared files on OneDrive.
• Generate reports related to completion of mandatory staff training.
• Ability to handle sensitive and confidential information is required.

• Secure the integrity of our games;
• Protect the well-being of our customers;
• Maximize revenues returned to the Commonwealth for the benefit of our cities and towns.

• Open to students of all majors who have proficient computer skills and an interest in process improvement.
• Prior experience using SharePoint is a plus but not required.
• Excellent communication skills.
• Troubleshooting and problem-solving skills.
• Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to analyze needs and the product requirements to create a design.
• Attention to detail and accuracy.
• Initiative to take on responsibilities and challenges.
• Ability to make creative suggestions.