Human Resources Assistant Manager

Job Description

The Massachusetts Veterans Home (MVH) at Holyoke is actively seeking a Human Resources Assistant Manager to join their team!

At MVH, the Human Resources Assistant Manager will be pivotal in enhancing recruitment, onboarding, and employee relations. This role will work closely with department managers, EOVS HR, and staffing teams to streamline vacancy filling and employment transactions, ensuring compliance with Executive Branch and internal policies.

This role will be provide various human resources related support including serving as point of contact for HR administrative support at the Home for all staff in coordination with the HR Manager, ensuring compliance with all Statewide driven initiatives (such as GIC open enrollment, EILB, changes in SSTA, etc), collaborating with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies, develop and implement internal policies and procedures in alignment with organizational policies (including change management initiatives), serving as a resource for staff on HR-related procedures, processes, and programs, including Benefits, Leaves, Payroll, and HR Operations, training and support to managers and employees on HR systems, policies, and procedures, keeping up to date on changes impacting current procedures and ensure compliance across the agency as well as participating in labor meetings. Their role also extends to miscellaneous duties to support the goals of the Veterans Home at Holyoke.

• Serve as point of contact for HR administrative support at the Home for all staff in coordination with the HR Manager.
• Provides administrative support by processing personnel related transactions and maintain accurate and up to date information in our HRIS system.
• Work collaboratively with the Employee Service Center, Central Office Human Resources, and HR Manager to problem solve, relay and explain to employees changes/updates in SSTA, educate time approvers, troubleshoot payroll and benefit issues. Ensures compliance with all Statewide driven initiatives such as GIC open enrollment, EILB, changes in SSTA, etc.
• Collaborate with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies.
• Manage job postings, salary determinations, pre-offer activities, and onboarding tasks, ensuring efficient execution both within and outside of MassCareers.
• Develop and implement internal procedures and practices in alignment with organizational policies, including change management initiatives.
• Serve as a resource for staff on HR-related procedures, processes, and programs, including Benefits, Leaves, Payroll, and HR Operations.
• Identify training needs; provide training and support to managers and employees on HR systems, policies, and procedures.
• Keep up to date on changes impacting current procedures and ensure compliance across the agency.
• Participate in labor relations meetings
• All other duties as assigned
  
  SCHEDULE:
• This is a full-time (37.5 hours/week) position working Monday through Friday working 8:00am-4:00pm
• Note: This is 24 hour/7 days a week long-term care facility and as a result, the MVH at Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need.

• Four years of professional experience in business or public administration, or a related field, or an equivalent combination of education and experience.
• Strong organizational skills and the ability to multitask in a dynamic environment.
• Excellent communication skills and the ability to handle sensitive information discreetly.
• Experience in a healthcare or veterans' services environment is a plus.
• Experience in a unionized environment.
• Knowledge of personnel practices, rules, and regulations.
• Ability to interpret documents such as collective bargaining agreements, labor agreements, and management HR handbooks (i.e. gray and red books.)
• Proficient in Microsoft Office to include Word, Excel and Outlook
  
  About The Massachusetts Veterans Home at Holyoke:
  
  The Massachusetts Veterans Home at Holyoke is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth. The Veterans' Home is staffed by approximately 330+ administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants, and general administrative personnel. The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future. Our mission is to provide "Care with Dignity, Honor, and Respect" to our Veterans.
  
  Learn more about our important work: http://www.mass.gov/hly