Financial Aid Program Specialist

Job Description

DO NOT APPLY ON MASSCAREERS.

Applications submitted on MassCareers will not be considered.

Applicants must apply on the Salem State Career site to be considered.

Overview

Join Salem State University's Financial Aid team and make a meaningful difference in students' educational journeys. We're seeking a dedicated Financial Aid Counselor to help students and families navigate the complexities of funding higher education.

Financial Aid is seeking an experienced individual to join our counseling team with a focus on Massachusetts state aid programs. This position will be responsible for determining eligibility and the awarding aid funds to MASFA applicants; while also providing support in regards to certification and reconciliation of other state funds as well as other aid administration duties.

Salem State University offers more than just a job-it's a gateway to professional success and personal fulfillment. We welcome employees from all backgrounds, providing a nurturing environment where your unique skills and perspectives are valued. Our emphasis on civic engagement and social justice drives everything we do, ensuring that your work here will have a lasting impact. As a Hispanic and minority-serving institution, we are proud to celebrate and enrich both the university and the greater community. At Salem State, your career will thrive, and so will you.

DO NOT APPLY ON MASSCAREERS.

Applications submitted on MassCareers will not be considered.

Applicants must apply on the Salem State Career site to be considered.

Qualifications

Required Qualifications

Associate degree

Minimum three years of experience in a financial aid office, or five years within higher education

Knowledge of Federal and State Aid regulations

Background and/or experience working and communicating with individuals from a variety of backgrounds and experiences

Experience exercising discretion and handling confidential information

Preferred Qualifications

Bachelor's or advanced degree

Professional oral, written, and interpersonal communication skills

Strong organizational and time management skills and a high level of attention to detail

Possess strong technology skills

Experience working with PeopleSoft

Experience with MA State Aid Programs and systems (Massaid, MASFA Applications)

Working Location

This is a hybrid position in Salem, MA with on-campus, in-person responsibilities (1-2 work days on site or more if necessary), that requires occasional work on evenings and weekends.

Application Instructions

DO NOT APPLY ON MASSCAREERS.Applications submitted on MassCareers will not be considered.***

Please apply online at the Salem State Career site and attach resume and cover letter.

Employment is contingent upon a completed background and CORI check satisfactory to the university.

This position is not eligible for H1B visa sponsorship.

EEO Statement

The university considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

ADA Statement

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email eo-hr@salemstate.edu .

Recruitment Agencies

Salem State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal Talent Acquisition team.

Client-provided location(s): Peabody, MA

Job ID: Commonwealth_of_Massachusetts-260000Q9

Employment Type: FULL_TIME

Posted: 2026-02-04T18:36:49