Data Analyst

Job Description

Massachusetts Peace Officers Standards and Training Commission

Job Posting

Job Title: Data Analyst

Reports to:Director, Division of Police Standards

AGENCY OVERVIEW

The Massachusetts Peace Officer Standards and Training (POST) Commission is an independent agency that oversees law enforcement departments and officers throughout the Commonwealth. The Commission is charged with the following:

• Establishing certification standards for law enforcement departments and officers;
• Determining whether those standards have been met;
• Developing regulations and policies governing law enforcement;
• Decertifying, suspending, ordering retraining for, or imposing other sanctions on officers who commit misconduct or otherwise fail to satisfy requirements;
• Maintaining, analyzing, and disseminating information regarding law enforcement; and
• Conducting investigations, adjudicatory proceedings, and public hearings regarding such matters.

The Commission is governed by, implements, and enforces Chapter 6E of the Massachusetts General Laws. Pursuant to that statute, the Commission collaborates with the Commonwealth's Municipal Police Training Committee in several areas of its work.

The Commission is looking for a highly motivated individual to join the Division of Police Certification as a Data Analyst.

POSITION FUNCTIONS AND RESPONSIBILITIES

The Data Analyst will work within the Division of Police Certification and assist the Director of Police Certification, Certification Specialists, and other employees of the Division in all duties relative to the certification and recertification process of police officers in the Commonwealth. While working within the Division of Police Certification, the Data Analyst will also take direction from the Commission's Chief Technology Officer with regard to the technical aspects of processing data.

Duties responsibilities include, but are not limited, to the following:

• Acquire and maintain knowledge of the statutes and regulations relative to the Commission.
• Perform trend analysis using data field metrics.
• Review the information for data integrity.
• Develop queries and reports as needed in Salesforce.
• Train others in the use of reports and queries.
• Search and update data.
• Resolve discrepancies in the data.
• Validate data against external listings.
• Develop export / import programs in Access.
• Maintain statistics regarding process outcomes.
• Ensure compliance with applicable laws, rules, procedures and/or policies.
• Maintain and update records in the certification management database.
• Review certification documents for completeness.
• Perform searches in the certification database, National Decertification Index, and other data systems.
• Maintain accurate contact lists for all designated law enforcement agencies in the Commonwealth.
• Document all processes and perform regular data updates.
• Work closely with the IT team on data integrity and reporting for the agency.
• Assist other Commission staff in various informational aspects of certification.
• Accept responsibility for the quality and timeliness of work and meeting expectations.
• Capable of exporting large data sets and performing comparative analysis.
• Ability to export/import data to ensure the quality of information.
• Maintain open communication and work with other operational divisions within the Commission as necessary.
• Perform other duties as requested.

RESIDENCY AND WORK LOCATION

The Data Analyst will be required to reside within 50 miles of the Commission's Boston office while employed by the Commission. The individual will also be required to report to the Commission's Boston office in accordance with supervisors' instructions. Currently, Commission employees must report to the office at least two days per week and as otherwise directed.

INSTRUCTIONS FOR APPLYING
Interested individuals should apply for the position through MassCareers by March 6, 2026. An application must include a cover letter and a resume. You are strongly encouraged to discuss or demonstrate any experience with the areas listed in this posting within your application. If you are interested in multiple positions that have been posted by the Commission, you are encouraged to apply for all such positions.

The Commission reserves the ability to refrain from considering any application that omits a required item.

SALARY RANGE

Salary range: $80,000 - $85,000

COMPREHENSIVE BENEFITS

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that will add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Details may be found at: Commonwealth Employee Benefits and Rewards!

COMMITMENT TO DIVERSITY

The Commission is committed to building a diverse staff across its entire agency and at all levels. The Commission is an equal opportunity/affirmative action employer.

It is the policy of the Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law. Females, minorities, veterans, persons with disabilities, and those who believe they have the skills necessary to thrive are strongly encouraged to apply.

NOTICE OF REQUIRED BACKGROUND CHECK - INCLUDING TAX COMPLIANCE

The Commission requires a background check on all prospective employees as a condition of employment.

Candidates should be aware of this requirement but should also know that such a background check is not initiated until:

• A candidate is invited to a second or subsequent interview and
• The candidate has signed the Background Check Authorization Form and related releases.

This background check includes a check of Criminal Offender Record Information, and Federal IRS and Massachusetts Department of Revenue tax compliance on all prospective employees as a condition of their employment.

Candidates with advanced degrees and professional licenses may have these credentials verified. Individuals other than those references provided by a candidate may be contacted while a full background and qualification check is completed.

Qualifications

REQUIRED EXPERIENCE AND SKILLS

• Excellent database understanding and experience organizing and auditing large quantities of data for analysis.
• Ability to understand laws and regulations as they relate to the Commission.
• Excellent verbal and written communication skills.
• Ability to exercise discretion in handling of confidential and sensitive information.
• Appreciation of and attention to detail.
• Willingness to perform routine administrative and clerical duties as needed.
• Excellent organizational skills, and the ability to balance multiple and competing priorities and deadlines.
• Ability to work independently, productively, and creatively in an evolving environment, including learning new applications and new systems and being self-motivated.
• Commitment to the mission of the Commission.
• Strong work ethic and commitment to producing work at the highest levels of quality.
• Excellent interpersonal skills; an appreciation for teamwork and collegiality; and an ability to interact with people at all levels within the Commission, stakeholders, outside counsel, outside vendors, and members of the public.
• Appreciation of the value of diversity and inclusion, and the importance of interacting respectfully and sensitively with people of different backgrounds.
• Proficiency with computers and the MS Office Suite (Outlook, Word, Excel, Access) and willingness to learn state and Commission specific electronic systems.
• Ability to create self-contained applications that process data.
• Knowledge of Salesforce (not required, but a plus).
• Must be able to import/export data with provided toolset.
• Experience in report generation (Salesforce & Crystal not required, but a plus).
• A willingness to perform routine administrative duties as needed.
• A commitment to adhere to the "Residency and Work Location" requirements stated above
• Must have Access programming development and data mapping experience.

MINIMUM EXPERIENCE, EDUCATION AND TRAINING

• Bachelor's Degree or higher with a major in business administration, computer science, statistics, government, public administration, operations or related field, OR
• Five years of professional experience in public administration, government, business, compliance, technology or customer service work.

Client-provided location(s): Boston, MA

Job ID: Commonwealth_of_Massachusetts-26000152

Employment Type: FULL_TIME

Posted: 2026-02-14T18:37:36