Communication Content Creator

SUPERVISION RECEIVED:

Work under the direct supervision of the Director of Communications and/or other relevant members of the OSA Senior Staff.

SUPERVISION EXERCISED:

N/A

DUTIES AND RESPONSIBILITIES:

The Communication Content Creator is expected to carry out the following work:

• Thoroughly read and comprehend all audit reports issued by the OSA and be able to quickly articulate them to the public, through engaging social media posts, in a fashion that is educational, informative, and easy to understand.

• Closely monitor news and happenings across the Commonwealth of Massachusetts, including developments involving state and local government, and be prepared to produce relevant social media content.

• Collaborate with the Director of Communications to draft social media posts and engagement ideas for all platforms as they relate to events, meetings, audits, or anything additional needed for external communications.

• Work with the Director of Communications to create a social media calendar and a comprehensive digital strategy.

• Develop creative ideas, record, and edit compelling digital content for external communications channels.

• Craft high-level content strategies that align with the agency's goals and the community's interests.

• Analyze social media/digital performance data to refine and pivot content approaches, ensuring maximum reach and engagement.

• Attend events with the Auditor outside of regular working hours at various locations across the state for content gathering - including photography, videography, and technical sound equipment.

• Edit video content to be suitable for all different social media platforms.

• Work collaboratively with other content creators and appropriate subject matter experts across the organization as needed to ensure the accuracy of information.

• This position will be a key member of the agency's Communications team and, as such, will be a collaborative team member and will:

o Participate in meetings, problem-solving with team members, and contribute to group learning.

o Participate in strategic planning for the Communications initiatives.

o Participate in internal and external workgroups and meetings as needed.

o Work with the Director of Operations to ensure all scheduling/event information is clear and relevant.

o Develop and maintain a comprehensive knowledge and understanding of OSA programs, policies, and procedures.

o Review and evaluate communications procedures, processes, methods, and standards to ensure that the OSA is achieving quality results.

o Perform other duties as assigned.

Note: Due to the necessary duties of this position, the candidate may be required to be on call and/or work weekends and/or evenings.

The Office of the State Auditor is committed to providing equal employment opportunities. Employment actions such as recruiting, hiring, training, and promoting individuals are based upon a policy of non-discrimination. Employment decisions and actions are made without regard to race, color, gender, religion, age, national origin, ancestry, sexual orientation, gender identity and expression, disability, military status, genetic information, political affiliation, or veteran's status.

Qualifications

SALARY RANGE (CSA260) Grade 12: $67,612.64 - $101,419.73/yr. (Commensurate with experience)

MINIMUM QUALIFICATIONS:

The successful candidate will possess and/or demonstrate:

• Bachelor's degree with at least three years of progressively responsible experience in communications, public relations, public affairs, community relations or a related field; experience in the public sector a plus ;

• Demonstrated experience in effectively managing multiple projects in a fast-paced, demanding environment and managing competing priorities and demands;

• Demonstrated ability to react quickly and calmly under pressure;

• Experience in interactive/digital media communications, including, but not limited to, web design and content management, social media and video editing;

• Experience in advanced technical audio and visual equipment;

• Consistent drive and ability to take ideas from vision to implementation;

• Team member with strong inter-personal skills, organized, able to work with a broad spectrum of colleagues and partners;

• Exceptional written, verbal and interpersonal communication and listening skills, including but not limited to the ability to communicate persuasively and dynamically about the OSA and its programs . Proficient with MS Office products (Excel, Word, PowerPoint)

Salary is commensurate with experience.

Note: Due to the necessary duties of this position, the candidate may be required to be on call and/or work weekends and/or evenings.

The Office of the State Auditor is committed to providing equal employment opportunities. Employment actions such as recruiting, hiring, training, and promoting individuals are based upon a policy of non-discrimination. Employment decisions and actions are made without regard to race, color, gender, religion, age, national origin, ancestry, sexual orientation, gender identity and expression, disability, military status, genetic information, political affiliation, or veteran's status.

Client-provided location(s): Boston, MA

Job ID: Commonwealth_of_Massachusetts-260002UX

Employment Type: FULL_TIME

Posted: 2026-04-08T18:51:04