Clerk III
Yesterday• Fall River, MA
Job Description
The Dr. John C. Corrigan Mental Health Center (JCCMHC) is seeking a candidate to provide Administrative Clerical Support to both its Outpatient and Case Management Departments to ensure smooth daily operations within both clinical programs. This position will also provide back-up coverage to the Medical Records Department and Reception Desk as needed.
Please Note: The selected candidate will work 37.50 hours a week from 9:00 a.m. to 5:00 p.m. Monday through Friday. Days off will be Sunday and Saturday.
Duties and Responsibilities (these are not all inclusive):
- Composes and accurately types correspondences, letters, envelopes, labels, etc.
- Receives, and distributes incoming mail, parcels and correspondence to assigned unit/individual and prepares outgoing mail and parcels, regular and/or certified, on a daily basis in order to facilitate information flow and department efficiency. Notifies appropriate administrative staff when postage funds run low.
- Retrieves, sorts, and distributes mail to appropriate staff as needed.
- Operates standard office machines and equipment such as computers, photocopiers and fax machines.
- Compiles quantitative data to be included into departmental reports.
- Answer phones in a consistently pleasant and appropriate manner and accurately assess level of need, take messages, and refer clients to appropriate staff as needed.
- Maintains all binders, filing, committee minutes, miscellaneous materials for assigned programs.
- Schedule or arrange for meetings, interviews, appointments, maintain Outlook calendar for assigned programs, as requested.
- Maintain agenda, record and type committee minutes for all assigned meetings including team and staff meetings as assigned.
- Notifies appropriate parties, orally and in writing, of information, such as meetings, conferences, trainings, etc.
- Handles all office supplies request for department, distributes supplies to appropriate staff as requested.
- Receives all Needs and Means applications and maintains tracking with the Needs and Means data grid to completion.
- Provides administrative support to Outpatient and Case Management departments including preparation/processing of all required paperwork, assisting with the intake registration process and opening and closing records.
- Cross trained to provide backup clerical support to Medical Records and Reception Department as needed.
- Attends mandatory trainings as required by Site and/or Southeast Area.
- Establishes and maintain harmonious working relationships with others.
- Interact in a professional and courteous manner with all staff within and from other agencies and maintain confidentiality when conversing with community agencies and families.
- Performs related clerical duties as required based on operational needs.
- Performs other related duties as assigned.
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Preferred Qualifications:
- Experience working with Microsoft Word, Excel, and Mental Health Information Systems (MHIS).
DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.
For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.*
* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Client-provided location(s): Fall River, MA
Job ID: Commonwealth_of_Massachusetts-260000OX
Employment Type: FULL_TIME
Posted: 2026-02-04T18:36:49
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- Pension
- Financial Counseling
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program