Chief Of Staff

Job Description

The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Chief of Staff. This role serves as a key facilitator of communication between the Commissioner, DTA staff, and external stakeholders.

The Chief of Staff supports the agency's mission by helping to ensure the effective and efficient delivery of services and benefits to low-income individuals and families across the Commonwealth.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Advise the Commissioner in deciding strategic, policy, program, budget and service provision issues
• Assist the Commissioner with the management, oversight and direction of the agency
• Design and implement communication and legislative processes
• Design and implement strategies to align agency managers with the Department's mission, goals, strategy, direction and vision
• Lead, support and promote organizational effectiveness and efficiency
• Plan, organize and implement projects and priority initiatives

Preferred Qualifications:

• Knowledge of legislative and communication policies and strategies.
• Knowledge of public relations policies and procedures.
• Knowledge of planning theory and practice.
• Knowledge of Massachusetts legislative and budget processes.
• Knowledge of Federal and State laws and regulations governing the functions of the agency.
• Knowledge of management principles and practices.
• Ability to achieve the agency's mission and goals through effective planning, communication and management of projects.
• Ability to communicate agency vision, mission and service policy positions.
• Ability to interpret policies and procedures in written and verbal responses to requests for information.
• Ability to conceptualize the decisions and legislative and communication needs of the agency and identify policy and program operations choices and options creatively.
• Ability to properly assess the impact of outside forces.
• Given the population served, bilingual or multilingual fluency.

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About The Department of Transitional Assistance:

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

Learn more about our services and programs visit: www.mass.gov/dta

Pre-Hire Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions, please get in touch with the Office of Human Resources at 1-800-510-4122 and select option #4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least three (3) years must have been in a managerial capacity.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Boston, MA

Job ID: Commonwealth_of_Massachusetts-260002XC

Employment Type: FULL_TIME

Posted: 2026-04-16T18:40:01