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Case Review Supervisor - Boston Region

Yesterday Boston, MA

Job Description

The Department of Children and Families (DCF) is seeking a mission-driven, dynamic, highly organized individual to fill the role of Case Review Supervisor. This position will direct approximately five to six Case Reviewers who will conduct case reviews primarily in the following Area Offices: Cambridge, Coastal, Hyde Park, Riverway and Bridges Home (CFC) agency. Staff may also conduct reviews in other areas of the state based on the needs of the unit. Staff may also conduct reviews in other areas of the state based on the needs of the unit.

The selected candidate will hire, assign, and supervise Case Reviewers to ensure timely case reviews which conform to the Department's policies, procedures, and standards. The Case Review Supervisor will also develop and administer a system of monitoring to determine the level of the reviews' compliance with state and federal statutes.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

  • Hires, assigns, and supervises Case Reviewers to ensure timely case reviews which conform to the Department's policies, procedures and standards.
  • Develops and administers a system of monitoring to determine the level of the reviews' compliance with state and federal statutes.
  • Resolves conflicts between the case review panel and the Area Program Manager at the Area Office or the provider managing the case when the panel's determination is inconsistent with the case plan.
  • Evaluates individual performance of the case review staff to make recommendations for the improvement of appropriate training and staff development initiatives.
  • Analyzes case reviews and case review determinations to identify policies, procedures and casework practices which impede the Department's ability to achieve permanence for all children.
  • When Case Reviewers are unable to conduct scheduled reviews, the Supervisor will conduct the review if no other Case Reviewer is available, and the review cannot be postponed.
  • As needed will supervise and assign consultant part-time Case Reviewers.
  • Assists in the preparation of Foster Care Review Annual Report.

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About the Department of Children and Families:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care, and education.

DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship, or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning.

For more information about our agency and programs visit: www.mass.gov/dcf

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. An Associate's degree in a related field may be substituted for one (1) year of the required experience.

III. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

V. A Doctorate degree in a related field may be substituted for the required experience.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Boston, MA
Job ID: Commonwealth_of_Massachusetts-260001NY
Employment Type: FULL_TIME
Posted: 2026-03-06T18:36:03

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program