Assistant Registrar
3 days ago• Haverhill, MA
Job Description
PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:
https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=195578
About Northern Essex Community College:
THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.
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We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.
We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.
Job Description:
POSITION: Full-Time Assistant Registrar (Assistant Registrar): Registrar's Office; Haverhill Campus; 37.5 hours per week; Non-Unit Professional Position.
SUMMARY: Reporting to the Registrar, the Assistant Registrar provides operational and administrative support for the Registrar's Office through planning, organizing, and coordinating daily operations. This role ensures efficiency, compliance, and outstanding customer service across core office functions.
The Assistant Registrar supports essential functions including course and classroom scheduling, registration, academic records management, transfer credit evaluation, grading processes, degree audits, and graduation certification.
This position also plays a key role in maintaining student information systems, supporting data integrity, and contributing to student success initiatives. The Assistant Registrar collaborates closely with the Registrar, Student Affairs, Academic Affairs, and other administrative departments to maintain efficient workflows and accurate student recordkeeping.
RESPONSIBILITIES:
The responsibilities include, but are not limited to the following:
- Assist the Registrar in overseeing daily operations of the Registrar's Office.
- Collaborate with the Registrar to develop and refine policies, procedures, and business processes to improve office operations and system functionality.
- Manage transfer credit evaluation, including researching course equivalencies and applying waivers as appropriate.
- Maintain course and classroom scheduling, including creating and updating courses in Banner and managing room assignments in 25Live.
- Support registration and grading processes, including electronic roster distribution (NP/NS rosters), grade submissions, and updates to academic records in Banner.
- Assist with graduation eligibility review, degree conferral, diploma coordination, and communication with prospective graduates.
- Support the maintenance and operation of DegreeWorks, including entering new degree requirements, removing outdated requirements, conducting testing, assisting with upgrades, and performing annual maintenance.
- Ensure the accuracy, integrity, and confidentiality of student academic records in alignment with FERPA and institutional policies.
- Provide guidance to students, faculty, and staff on academic policies, procedures, systems, and deadlines.
- Meet with students in person, by phone, and via email regarding registration, degree audits, transfer credits, assessments, grades, enrollment, and related matters.
- Assist with planning, coordination, and day-of Commencement operations in collaboration with the Registrar and Commencement Committee.
- Participate in relevant committees and working groups as assigned.
- Perform other related duties as assigned, including assuming Registrar responsibilities in their absence.
- Maintain a consistent presence across both campuses (Haverhill and Lawrence).
Qualifications
PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:
https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=195578
Requirements:
MINIMUM QUALIFICATIONS:
- Bachelor's degree and a minimum of 2 years of experience in a Registrar's office or closely related area
- Experience with student information systems (e.g., Banner), and the ability to optimize technology for efficient records management, reporting, and data security
- Excellent attention to detail and organizational skills; ability to manage multiple priorities and meet established deadlines and institutional requirements
- Strong analytical and critical thinking skills to address student record issues and support process improvement
- Excellent interpersonal, written, and verbal communication skills to engage with diverse stakeholders, including students, faculty, staff, and external agencies
- Working knowledge of FERPA, federal and state regulations, and institutional policies governing student records, enrollment, and academic policies
- Ability to work independently, collaboratively as part of a team, and effectively across departments
PREFERRED QUALIFICATIONS:
- Experience with Banner, 25Live, DegreeWorks, and Watermark Curriculum Strategy
- Comprehensive understanding of a Registrar's office business processes and best practices
- Experience working in a community college, particularly within the Massachusetts system
- Bilingual (Spanish/English)
- Experience working with and supporting a culturally diverse population
EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.
Additional Information:
SALARY: Anticipated starting salary range is $62,000.00 - $67,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Official transcripts will be required at the time of hire.
ANTICIPATED START DATE: ASAP
Application Instructions:
TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:
- Cover Letter, describing your qualifications and/or how you may be best suited for the role
- Resume/CV
Review of applications will begin 5 business days from the posting date and will continue until the position is filled.
**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)
DEADLINE: Open until filled
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery
Client-provided location(s): Haverhill, MA
Job ID: Commonwealth_of_Massachusetts-2500088I
Employment Type: FULL_TIME
Posted: 2025-12-12T18:46:50
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- Pension
- Financial Counseling
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program