Academy Instructor, Learning and Development

Job Description

About the Office of the Inspector General (OIG or Office)

The Massachusetts OIG is at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent state agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. The OIG has broad oversight of how state and local governments use federal, state and local funds and property.

The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor. M.G.L. c. 12A, § 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. The bureaus focus on specific agencies, issues, or functions. See Welcome to the Office of the Inspector General | Mass.gov for more information about the OIG.

Further details may be found at Chapter 12A (malegislature.gov).

Operations, Training and Publications Bureau

The Operations, Training and Publications Bureau is managed by the Chief Operating Officer and plays a crucial role within the OIG. It is responsible for a variety of functions, including budgeting, revenue, auditing, financial reporting, office administration, procurement, operations, information technology, communications, publications, human resources, data analytics, and records management. It also includes the Learning and Development Division, which provides training and technical assistance to state and municipal employees on a range of issues related to sound management of public resources.

• Deliver high-quality instruction in virtual and in-person class formats using interactive, learner centered teaching methods. This will include facilitating group discussions, real-world application of content through simulation and case studies, answering questions, and providing clear and concise explanations of complex topics.

• Provide instructional oversight that keeps students engaged and progressing in self-paced online courses.

• Provide training and classroom management with professionalism, responsiveness and a strong service orientation to ensure students with diverse learning styles feel supported, respected, and engaged throughout the learning experience.

• Teach practical guidance and best practices in public procurement with emphasis on 30B statutes and contracting.

• Represent the OIG Academy at outside speaking engagements, conferences, and professional events.

• Work collaboratively with other Learning and Development Division staff, and cross-functional staff across the organization to support the mission of the OIG.

• Conduct quality control reviews of assigned courses prior to delivery.

• Serve as liaison to outside presenters by coordinating agendas, collecting instructional materials, and providing technical support during live sessions.

• Support other Academy Instructors as a class moderator and co-teacher.

• Analyze survey data to inform future curriculum updates and delivery methods.

• Collaborate with the instructional team to ensure all course materials are accurate and up to date in the LMS.

• Provide technical and participant support to ensure smooth and effective virtual training sessions.

• Monitor learner progress and exam performance, offering tutoring and additional support as needed.

• Design, develop, and revise training curriculum and training resources aligned with adult learning theory and instructional design best practices.

• Collaborate with the instructional team to implement and maintain the Curriculum Management Plan.

• Update curriculum to reflect changes in statues, regulations, and emerging trends in coordination with the Deputy Director of Procurement Support.

• Develop and maintain subject matter expertise in procurement, contracting, construction law, and related oversight practices to effectively educate adult learners.

• Use assessment data and participant feedback to drive continuous improvement in the effectiveness of training programs.

• Serve as a member of the Procurement Support team to answer calls and provide guidance to local officials, vendors and the public on procurement-related matters.

• Monitor the Ask-the-Instructor email inbox and respond to student inquiries.

• At least 5 years' experience teaching adult learners in academic instruction or corporate training, continuing education, professional certification, or similar program.

• Strong knowledge of adult learning principles, instructional design, training facilitation, and culturally responsive teaching practices in both in-person and virtual formats.
• Ability to translate complex material into clear, accessible, and engaging instruction.

• Knowledge and understanding of how to utilize learning management systems (LMS) for maximum learning impact.

• Experience with curriculum design, development, and assessment.

• Excellent communication, presentation, and interpersonal skills.

• Strong organizational, time management, and data management skills with a demonstrated ability to meet deadlines.

• Familiarity with common Microsoft Office software, including Office 365 and other commonly used desktop application in a Windows environment.

• Advanced degree in education, government, public administration, or related fields.

• Experience in public administration, policy or other relevant areas.

• Background knowledge or familiarity with Chapter 30B: Uniform Procurement Act.