Sr. Manager, Internal & System Communications

Join one of the world's most iconic and visible brands and help shape how The Coca-Cola Company engages its employees and bottling system across its flagship North America Operating Unit. As Senior Manager, Internal & System Communications, you will play an integral role in delivering timely, engaging, and business-critical communications to employees in a fast-paced environment. Working as part of an Internal & System Communications team, this role partners closely with senior leaders, the People & Culture function, and cross-functional teams. Together the team strengthens employee and partner understanding of business priorities, culture, and values, while driving engagement through effective storytelling, channel management, and performance-driven communications.

What You'll Do

• Partner across the North America Operating Unit, including the People & culture function and senior leadership, to shape and deliver internal communications that support employee engagement and business priorities.
• Develop and execute internal communications strategies and plans that strengthen understanding of the business, reinforce culture and values, and support change initiatives.
• Lead editorial strategy and governance for key employee channels, including regular news platforms and the intranet, driving content prioritization, consistency, and performance optimization.
• Support production of quarterly NAOU Town Halls and advise functional leaders on Town Hall planning and internal communications, including effective use of NAOU's CommsHub on Connect.
• Work directly with members of the NAOU extended leadership team to support business-critical and time-sensitive communications. Act as a trusted communications advisor, consulting with leaders and subject-matter experts on the most effective approaches to employee and system communications.
• Manage the deployment of NAOU-wide email communications, ensuring clarity, consistency, and appropriate governance.
• Drive employee engagement through content strategy, channel optimization, and performance-based communications planning. Ensure internal communications align with external narratives and reputational considerations where appropriate.
• Partner with internal and external agencies and creative teams to deliver high-quality communications assets that meet brand and engagement standards.
• Coordinate closely with global internal communications teams, operating unit partners, bottlers, PMO networks, and functional teams to ensure message consistency and strong system representation.
• Own measurement and performance tracking for internal communications, maximizing data, insights, and innovation - including AI tools and Microsoft platforms - to continuously improve content effectiveness and engagement year over year.

• 6+ years of relevant experience in internal or corporate communications.
• Strong creativity, writing, storytelling, and editing skills, with the ability to translate complex information into clear and engaging employee communications.
• Proven ability to manage multiple projects simultaneously and deliver high-quality work in a fast-paced environment.
• Experience partnering with senior leaders and stakeholders to influence communications approaches and drive alignment.
• Demonstrated experience in employee engagement, change management, and internal communications planning.
• Strong presentation, facilitation, and speaking skills.
• Ability to analyze communications performance data and apply insights and industry best practices to improve effectiveness.
• Experience using Microsoft communications tools such as SharePoint, Viva Engage, Microsoft Teams, and related platforms.
• Familiarity with email development and distribution platforms such as Poppulo or Mailchimp.

• An opportunity to shape how employees experience and engage with one of the world's most recognized brands.
• The chance to deliver high-impact internal communications that support business priorities, culture, and change.
• Exposure to senior leaders and cross-functional teams across the North America Operating Unit.
• A collaborative and mission-driven Public Affairs, Communications and Sustainability (PACS) culture focused on impact, learning, and growth.