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Sr. Director GPO Account Management

2 days ago Plano, TX

The Senior Director, Group Purchasing Organizations (GPO) Commercialization, Compliance and Account Management is accountable for defining and leading Coca-Cola's enterprise-wide GPO strategy and commercial execution model, while serving as a senior commercial seller and growth leader within GPO-led procurement environments across lodging, healthcare, and future emerging channels.

This role owns Coca-Cola's end-to-end engagement with GPOs and their members, ensuring competitive relevance with key global customers while protecting pricing integrity, funding discipline, system economics, and route-to-market coherence. Success requires continuous, high-touch selling and engagement with GPO leadership and members to drive awareness, advocacy, and penetration of Coca-Cola's core, innovation portfolio in highly dynamic operator environments.

The Sr. Director leads annual Joint Business Planning (JBP), leveraging Collaborative Business Planning (CBPs) as the foundational tool to develop and deliver 3-5 year long-range growth strategies. These plans align customer objectives with Coca-Cola's category leadership vision, innovation pipeline, commercial priorities, and investment guardrails-translating enterprise strategy into actionable, member-level execution.

As the executive owner of GPO governance, this role partners closely with Customer Leadership, Revenue & Growth Management (RGM), Bottlers, ARTM, Finance, IT/Digital, and Marketing to build a scalable, compliant, and future-ready operating model spanning pricing, funding, hierarchy, activation, and reporting.

The role serves as the primary executive escalation point for GPO-related strategy, risk, and investment decisions and represents Coca-Cola in complex, high-stakes negotiations with major customers and purchasing organizations-balancing disciplined governance with proactive selling and long-term growth enablement.

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Scope and Impact of the Role

  • Enterprise Leadership: Owns GPO strategy impacting multiple channels, geographies, and System stakeholders, with material influence on volume, margin, and customer retention.
  • Commercial Risk Stewardship: Accountable for mitigating pricing incoherency, duplicate funding, channel conflict, and compliance exposure inherent in GPO participation.
  • Customer Management: Will manage a portfolio of GPO customers.
  • Operating Model Ownership: Designs and institutionalizes Coca-Cola's end-to-end GPO operating model-spanning pricing, vetting, hierarchy, funding, and reporting.
  • Governance Authority: Enforces governance standards across System participants, influencing decisions reviewed at OPC and CCLT levels.

Experience Required

  • 15+ years of progressive leadership experience in:
    • Enterprise customer strategy
    • Channel or commercial strategy
    • Revenue management, pricing, or trade governance
  • Demonstrated leadership in high-complexity, matrixed environments, ideally within franchised or distribution systems
  • Trusted relationships with Coca-Cola Franchise system to collaborate with; to manage expectations and shape business decisions and outcomes.
  • Proven experience influencing or leading strategy across:
    • National or global customers
    • Multi-unit or multi-channel business models
    • Third-party intermediaries (e.g., GPOs, distributors, operators)
  • Track record of engagement with enterprise governance bodies and executive decision forums
  • Experience building or scaling new operating models strongly preferred

Skills Needed to Be Successful

Enterprise Strategy & Vision

  • Ability to set a multi-year vision for GPO engagement aligned to Coca-Cola's growth, customer, and channel strategies

Governance & Risk Management

  • Ability to design and enforce guardrails that protect System economics while supporting customer needs

Executive Leadership & Influence

  • Proven ability to lead through influence across bottlers, franchise teams, functional leaders, and external partners

Customer & Partner Leadership

  • Ability to navigate sensitive negotiations where Coca-Cola's participation is both expected and scrutinized

Data, Systems & Digital Fluency

  • Comfort sponsoring digital transformation efforts, including AI-enabled vetting, analytics, and process automation

Change Leadership

  • Capability to lead organizational change from ad-hoc execution to institutionalized enterprise capability

Key Performance Indicators:

  • Outlet Acquisition (Pepsi/KDP Conversion)
  • Outlet Activation (Organic Growth)
    • Category Captain
    • Education/Training of GPO Procurement and Members
    • Accelerate vertical growth (Incentives, Volume Growth Tier achievement)

Locations: Dallas, Irvine, Atlanta, Chicago, DC

Function: Sales

Travel Required: 50% - 75%

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Account Management, Analytical Thinking, Commercial Acumen, Communication, Compliance, Contracts, Cross-Functional Teamwork, Customer Managment (Inactive), Financial Acumen, Group Purchasing Organizations (GPO), Industry Knowledge, Joint Business Planning, Negotiation, Personal Initiative, Professional Presentation, Relationship Building, Results-Oriented, Strategic Selling

Pay Range:
United States of America: $174,000 - $200,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:
30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):
United States of America

City/Cities:
Plano

Travel Required:
51% - 75%

Relocation Provided:
No

Job Posting End Date:
May 19, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Pay Range:United States of America: $0 - $0
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Long-term Incentive Reference Value Percentage:0 - 20
Long-term Incentive reference value is a market-based competitive value for your role

Client-provided location(s): Plano, TX
Job ID: cocacola-152096218
Employment Type: OTHER
Posted: 2026-05-12T23:33:03

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Life Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Performance Bonus
    • Financial Counseling
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)