Senior Manager, CSR/Community

Location(s):
China

City/Cities:
Shanghai

Travel Required:
00% - 25%

Relocation Provided:
No

Job Posting End Date:
April 8, 2026

Shift:

OU: GCM OU

Manager: OU PACS VP

Job Grade: CF-B

Location: Shanghai

Role Type: Individual Contributor

Language: Fluent English & Mandarin

Relocation Provided: limited relocation available (domestic location), we encourage all GCM employees to apply to internal position

Please note: This role is not a fully remote position. The selected candidate will need to be based in Shanghai and follow our hybrid work setup

Job Summary

The Senior Manager, Social Impact and Community Affairs leads the development and execution of social impact and community engagement strategies across the Coca-Cola China system, aligned with global frameworks and local relevance. This role advances TCCC's license to win in China, strengthens trust with communities and stakeholders, and supports long-term business growth through impactful partnerships and programs.

What You'll Do for Us

• Develop and manage TCCC China's people-focused social impact strategy, including disaster relief and community resilience initiatives, taking a holistic approach to build trust with internal and external stakeholders and maximize value to the business in China.

• Lead the planning, execution, and ongoing management of community programs to ensure effectiveness, consistency, and measurable outcomes.

• Partner with bottlers to develop, deploy, monitor, and refine an integrated approach to associate volunteer programs across the TCCS GCM OU, strengthening employee engagement and corporate reputation with external stakeholders.

• Collaborate with Government Relations and Corporate Communications teams to ensure alignment of messaging, stakeholder engagement, and external positioning related to social impact initiatives.

• Build and manage strong partnerships with local authorities, NGOs, charities, and community organizations.

• Monitor social trends, community expectations, and emerging issues, providing insights and recommendations to internal stakeholders to inform strategy and issue preparedness.

• Perform other job-related duties as assigned, in response to evolving business needs and market dynamics

• Bachelor's degree or above in public policy, social sciences, or a related field.

• 7+ years of relevant experience in social impact, community affairs, corporate citizenship, public affairs, or related fields, preferably within a multinational or complex organization.

• Strong understanding of community engagement, social impact program design, and partnership management.

• Demonstrated ability to collaborate across functions, geographies, and the broader system to deliver integrated outcomes.

• Strong stakeholder management, communication, and interpersonal skills, with cultural sensitivity and sound judgment.

• Strategic, proactive, and executionoriented mindset, with the ability to manage multiple priorities in a matrixed environment.

• Experience working with NGOs, foundations, government bodies, or community organizations is strongly preferred.

• Fluency in both Chinese and English, with strong written and verbal communication skills.

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.

• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

• International Experience: Become part of international projects and work along multicultural teams, through our global network.