Senior Manager, Communications (Corporate Reputation)

Join one of the world's most iconic and visible brands and help shape how The Coca-Cola Company navigates today's complex external environment. As Senior Manager, Communications (Corporate Reputation), you will play a critical role in protecting and defending the company's reputation in partnership with the Director, Communications (Corporate Reputation). This role is responsible for day-to-day operational readiness and response across issues and crises, helping ensure the organization is prepared, aligned, and able to respond quickly and effectively as issues emerge.

What You'll Do

• Support crisis and issues management for North America and provide support and guidance to teams including the North America (NA) Bottling System, Legal, Technical, Scientific & Regulatory Affairs, and Communication teams on issues and opportunities.
• Serve as core team member of NA operating unit's Incident Management and Crisis Resolution (IMCR) team, consulting on day-to-day operational issues impacting our workforce, facilities, third-party facilities, bottling partners, product quality and safety, and supply chain.
• Supports The Coca-Cola Company reputational issues and crisis scenario planning in partnership with Director, Communications (Corporate Reputation).
• Support TCCC Media Inbox inquiries related to NA issues; help triage response strategy in alignment with internal partners. Build and maintain relationships with media outlets, journalists, and industry influencers.
• Support digital monitoring and insights and stay ahead of trends to protect the company from digital risk.
• Manage and enhance team resources such as the Messaging Repository and Issues Tracker, to ensure consistency and efficiency in crisis readiness.
• Work with the broader communications team to develop and execute proactive internal and external communications plans around key topics to support crisis & issues management.

Qualifications

• 6+ years in external communications, crisis management, media relations, and/or public relations.
• Strong writing, editing, and message development skills under tight deadlines.
• Ability to multi-task and move projects forward quickly and sometimes with minimal supervision.
• Ability to articulate complex issues and to distill down to what is needed to protect the reputation of the company.
• Experience navigating complex regulatory, societal, or activist-driven issues.
• Demonstrated sound judgment in high stakes situations, including navigating the company on when to speak, when to listen, and when not to engage.
• Discretion when managing sensitive topics, ambiguity, and competing perspectives in a highly visible brand environment.
• Understanding of the online media and social media landscape and how to manage a company's reputation on those channels.
• Ability to prepare others to serve as a spokesperson.
• Exceptional judgement, discretion, and comfort operating in ambiguity.
• Strong relationship building skills across internal teams, media, and external partners.

What We Offer

• Opportunity to shape the reputation and narrative of one of the most recognized global brands.
• The opportunity to help protect and strengthen the reputation of one of the world's most trusted and visible brands.
• Exposure to senior leaders and global communications teams and complex, high impact decision making.
• A collaborative and mission driven Public Affairs, Communications and Sustainability (PACS) culture focused on impact, learning, and growth.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Pay Range:
$141,750 - $164,850

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:
15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):
United States of America

City/Cities:
Atlanta

Travel Required:
00% - 25%

Relocation Provided:
No

Job Posting End Date:
March 19, 2026

Shift:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Client-provided location(s): Atlanta, GA

Job ID: cocacola-151471489

Employment Type: OTHER

Posted: 2026-03-17T18:43:04