Senior Manager, Business Operations
The vision of Enterprise Services is to deliver services that are simpler, better, and faster. The Senior Manager, Business Operations is a key leader within the Enterprise Services ('ES') Strategy & Operations team, responsible for leading complex initiatives, driving outcomes across high-priority products, and ensuring operational excellence at scale.
This role owns planning and delivery of key projects, influencing prioritization and trade-off decisions, and guiding cross-functional teams in close partnership with the Digital Organization. The Senior Manager serves as a critical bridge between strategy and execution, ensuring enterprise priorities are translated into delivered value.
The role is focused across two primary areas:
- 30% - Lead product planning, prioritization, and execution governance
- 70% - Drive delivery, optimization, and value realization of enterprise-critical products and solutions
Key Responsibilities
Lead Product Planning and Execution
- Lead the development, refinement, and adoption of implementation playbooks, standards, and operating models that enable consistent, scalable delivery across the ES portfolio.
- Drive enterprise product planning cycles by synthesizing business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.
- Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.
- Own execution oversight for assigned initiatives, proactively managing risks, dependencies, and trade-offs while ensuring accountability for outcomes.
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Deliver High-Priority Products and Solutions
- Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.
- Partner with senior business and digital leaders to identify emerging needs and lead the deployment of solutions addressing critical business challenges and opportunities.
- Drive delivery of complex initiatives on compressed timelines, ensuring strong cross-functional alignment, disciplined execution, and measurable business impact.
- Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next-generation product development.
Stakeholder Leadership and Influence
- Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.
- Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data-driven materials.
- Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.
Education Requirements
Required: Bachelor's degree in Information Systems, Computer Science, Data Science, Engineering, or a related field
Preferred: Master's degree or advanced coursework in business, analytics, product management, AI, or technology leadership
Qualifications & Requirements
- 5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.
- Proven experience leading complex, cross-functional initiatives in partnership with Digital and technology teams.
- Strong analytical and problem-solving skills, with demonstrated ability to drive recommendations and influence outcomes.
- Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision-making.
- Ability to operate independently in fast-paced, ambiguous enterprise environments.
- Strong written and verbal communication skills, including experience supporting senior-level stakeholders.
- Experience working in global, matrixed organizations preferred.
- Ability to balance strategic perspective with hands-on execution and operational detail.
- Collaborative leadership style with a strong enterprise mindset.
Functional Skills
Core
- Start with the End User
- Tell the Story
- Align the Resources
- Design for Scale
- Execute and Improve
Targeted
- AI Product & Operations Enablement
- Enterprise Business & Technology Planning
- Portfolio and Performance Management
- Quantitative Analysis and Data-Driven Storytelling
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Pay Range:
United States of America: $143,400 - $169,300
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
00% - 25%
Relocation Provided:
No
Job Posting End Date:
May 15, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
Pay Range:United States of America: $0 - $0
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Long-term Incentive Reference Value Percentage:0 - 20
Long-term Incentive reference value is a market-based competitive value for your role
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Life Insurance
- FSA
- HSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Performance Bonus
- Financial Counseling
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)