Senior Director, Business Development - Canada
The Senior Director, Business Development, Canada is an enterprise leader responsible for shaping and delivering both annual and long-term growth strategies across all restaurants for a key customer in Canada. This role serves as a catalyst for growth, driving beverage attachment, volume, and profitable performance by translating enterprise-wide strategies into bold, large-scale executions that create value for all stakeholders.
As a cross-functional leader, this role unites senior stakeholders across the customer's Corporate, Franchisees, Bottlers, and Coca-Cola-maximizing the power of the full system and building on a 70+ year partnership with the customer. Acting as the single, unified voice of the customer, this leader influences and aligns key business functions including marketing, supply chain, operations, innovation, and distribution.
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Ultimately, this role is accountable for delivering against annual business plans while accelerating sustainable, long-term growth across the system in Canada.
What You'll Do for Us
- Leverage customer analytics, industry expertise, and consumer and market insights to shape a compelling beverage strategy and regional growth plan that accelerates both sparkling and still category growth.
- Lead the identification and resolution of complex, end-to-end business challenges-driving integrated solutions across the entire value chain, from selling and in-restaurant execution through to financial performance and collections.
- Influence and collaborate with customer's Division Operations leaders, franchisees, and senior customer stakeholders to align beverage innovation and unlock shared growth opportunities.
- Develop and deliver high-impact customer engagements, including Stewardship reviews, New Product Introductions, promotions, and program selling, while leading critical strategic discussions with individual and group stakeholders.
- Recommend and guide strategic restaurant equipment and capital investments to elevate beverage quality, consistency, and overall consumer satisfaction.
- Apply an enterprise-wide mindset to identify, scale, and share best practices-driving efficiencies and synergies across North America.
- Build strong, trusted relationships through exceptional written and verbal communication, effectively influencing internal and external partners to deliver results through Routine Business Reviews, stewardship discussions, and opportunity identification.
Qualifications & Requirements
- Minimum of 8 years of experience in B2B sales and C-suite relationship development, with a strong background in customer and consumer marketing, operations, and commercialization.
- Bachelor's degree required; MBA preferred.
- Based in Toronto, Ontario.
- Approximately 25% travel.
Functional Skills
- Advanced written and verbal communication skills, with the ability to lead and influence within a complex external matrix involving owners, corporate leaders, distributors, and Coca-Cola bottlers.
- Exceptional analytical and problem-solving capabilities across functions, enabling the resolution of complex customer challenges and the identification of growth opportunities unique to The Coca-Cola Company.
- Ability to design and deliver innovative programs that support new product launches, digital consumer experiences, and service offerings-creating differentiated product, equipment, and engagement platforms for customers and consumers.
- Deep expertise in category management, including rigorous analysis of performance gaps and exceptions, to influence customer investment in beverage growth platforms, programs, promotions, and systems.
- Strong strategic selling capability supported by financial acumen, operational and technical expertise, customer account management, and system-wide knowledge to consistently deliver results.
Skills:
Business Planning; Business Development; Category Management; Analytical Thinking; Problem Solving; Customer Analytics; Business-To-Business (B2B) Sales; Influencing
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Life Insurance
- FSA
- HSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Performance Bonus
- Financial Counseling
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)