Scientist, Incident Management

This critical role operates within Research & Development (R&D) as part of the Global Development & Innovation (GDI) function and ensures the integrity, quality, and continuity of Coca-Cola Trademark products on a global scale. Success in this position requires deep technical expertise in analytical chemistry, exceptional problem-solving skills, and the ability to collaborate across diverse global teams. You will play a vital role in maintaining Coca-Cola's leadership in product excellence, regulatory compliance, and consumer trust while enabling robust formula governance practices that support innovation worldwide.

Key Responsibilities:

Incident Management & Analytical Testing

• Perform incident management and analytical testing for Coca-Cola Trademark products, ensuring prompt and accurate resolution of product quality issues (48-hour sample turnaround time).

• Collaborate with internal teams and external partners to uphold quality standards, regulatory compliance, and consumer safety.

• Design, review, and execute experiments (e.g., lab or process experiments) to ensure safety, efficacy, and innovation for ingredients, packaging, and final products.

• Develop and validate analytical methods and laboratory equipment to ensure reliable test results while maintaining robust quality systems.

• Manage incoming and outgoing product samples (e.g., logging, labelling, shipping) using tools like Sample Manager to ensure traceability across global networks.

• Conduct advanced chemical analyses using techniques such as GC, LC, and GC/MS to determine sample composition and identify quality concerns.

• Organize workflows to optimize laboratory efficiency, prioritize tasks, and meet business needs.

• Collaborate with cross-functional teams (Ingredients, Flavor Manufacturing, Quality Assurance, R&D) to drive innovation and solve critical challenges.

• Support the development of a global analytical network in collaboration with ASL and quality teams to enhance technical capabilities.

• Prepare detailed memos, reports, and presentations on project progress, process improvements, and best practices.

• Provide insights on competitive product analysis, partnering with product developers to maintain Coca-Cola's edge in the beverage market.

• Education: Bachelor's or advanced degree in Chemistry, Food Science, or related field.

• Experience: At least 3+ years of expertise in analytical chemistry, flavor chemistry, or product development, preferably in the beverage or food industry.

• Technical Skills:

• Proficiency in advanced analytical methodologies, including GC, LC, GC/MS, and instrument troubleshooting.

• Deep understanding of flavor chemistry, beverage manufacturing processes, and formula management systems.

• Soft Skills:

• Proven project management expertise with the ability to manage competing priorities and meet tight deadlines.

• Exceptional communication, relationship-building, and stakeholder influence skills (both technical and non-technical audiences).

• Work with Iconic Brands: Join the team behind some of the world's most recognized beverages, including Coca-Cola, Fairlife, Simply, and Topo Chico.

• Customer Impact: Engage with diverse partners, including retail outlets, global distributors, entertainment venues, and restaurants.

• Culture of Growth: Be part of a purpose-driven company that values curiosity, empowerment, agility, and continuous innovation.

• Make a Difference: Help Coca-Cola refresh the world and build a more sustainable and inclusive future.