Director, Product & Retail Experience, Mexico
At The Coca-Cola Company, we are proud to be one of the world's most recognized and respected brands, with a legacy spanning over 139 years and a portfolio of more than 200 brands enjoyed by millions globally. Our mission is simple yet powerful: refresh the world and make a difference
We are seeking a Director, Product & Retail Experience, Mexico to lead the regional strategy and execution for how our brands come to life through product design, packaging, visual identity systems, and retail & shopper experiences across Latin America. This role plays a critical part in translating brand equity into iconic shelf presence, shopper conversion, and transactional growth, while ensuring consistency, relevance, and scalability across markets and channels.
The ideal candidate brings strong expertise across product experience, design, and retail execution, paired with commercial acumen and the ability to influence crossfunctional partners in a matrixed organization. This is a highly visible role for a leader passionate about shaping how brands are experienced on shelf, in hand, and in moments of choice.
What You'll Do for Us
Product & Retail Experience Strategy
- Lead the Product & Retail Experience strategy for assigned categories and brands across LATAM, ensuring product design, packaging, and retail execution work as one cohesive system.
- Translate brand big ideas and E2E journeys into product, packaging, and shopper experiences that drive conversion, transactions, and brand strength across physical and digital shelves.
- Partner with Brand XP and IMX teams to ensure experiences align with broader integrated marketing strategies.
Visual Identity & Packaging Leadership
- Lead the development and evolution of Visual Identity Systems (VIS) and packaging design for regional brands and LATAMled initiatives.
- Support customization of global brand VIS and packaging to ensure regional relevance while maintaining global consistency.
- Ensure packaging and product design strengthen iconic brand assets, differentiate at shelf, and accelerate consumer pull across channels and occasions.
Retail & Shopper Experience Execution
- Champion retail and shopper experience strategy, translating consumer and shopper insights into concrete channel and instore execution.
- Lead customization (global brands) and/or development (regional brands) of content for key retail touchpoints, occasions, and channels.
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- Oversee shopper promotions when critical to the big idea, ensuring they are strategically sound, scalable, and commercially effective.
- Manage the shopper activation calendar to ensure integrated and timely execution across markets and channels.
Execution Enablement & Governance
- Develop shopper execution guidelines and toolkits, enabling Frontline Marketing teams to activate consistently and effectively.
- Steward governance, decision rights, and ways of working that balance global consistency with local relevance, speed, and feasibility.
- Monitor execution quality and performance, applying learnings to continuously improve effectiveness.
CrossFunctional Leadership & Collaboration
- Influence and align partners across Brand XP, IMX, Commercial, Channel, Digital, Media, and Bottling teams to deliver integrated execution.
- Lead and develop highperforming teams and agency partners, fostering a culture of creative excellence, accountability, and collaboration.
- Act as a trusted regional partner to category and market teams on product and retail experience decisions.
Requirements & Qualifications
- Bachelor's degree in Marketing, Design, Business, or related field required; advanced degree preferred.
- 8-10+ years of experience across Product Experience, Packaging, Shopper Marketing, Brand XP, or Integrated Marketing within FMCG / CPG environments.
- Proven experience leading VIS development, packaging design, and retail execution at regional or multimarket scale.
- Strong expertise in shopper insights, channel strategy, and endtoend consumer and shopper journeys.
- High level of design literacy, with handson experience partnering with creative, design, production, and POS agencies.
- Ability to translate complex insights into clear strategic direction and commercially impactful execution.
- Demonstrated ability to lead through influence in matrixed, crossfunctional, and crossgeographical environments.
- Strong project and stakeholder management skills, balancing creativity, speed, cost, and scale.
What We'll Do for You
- Global Exposure: Collaborate with world-class leaders and gain access to global best practices and emerging technologies.
- Iconic Brands: Work with one of the most recognized brands in the world and play a key role in shaping its future.
- Learning & Development: Access to robust learning resources, including LinkedIn Learning and leadership development programs, to continuously grow your skills.
Skills:
Media Planning; Leadership; Creative Process; Marketing Goals; Consumer Segmentation; Quantitative Research; Digital Media Strategy; Competitor Analysis; Marketing Strategies; SWOT Analysis; Brand Positioning; Group Problem Solving; Social Media Strategies; Brand Architecture; Channel Management; Team Management
Annual Incentive Reference Value Percentage:30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Life Insurance
- FSA
- HSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Performance Bonus
- Financial Counseling
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)