Director, PACS, Malaysia

Director, PACS, Malaysia

• Reporting to Senior Director, Public Policy, ASEAN & South Pacific
• Individual contributor (sole in-country PACS lead)
• Location: Based in Kuala Lumpur, Malaysia
• Travel: Approximately 20% travel within Malaysia, depending on business needs.

Position Overview

As part of our Public Affairs, Communications and Sustainability (PACS) team in the ASEAN & South Pacific (ASP) region, you will play a country PACS leadership role with full end-to-end accountability for Malaysia. Operating as a senior individual contributor, you will operate with an enterprise and system mindset, acting as a trusted advisor to Company and bottler leadership, while personally leading and executing advocacy, communications, sustainability activation, and PACS operations in complex and evolving environments.

You will serve as the primary PACS representative and trusted advisor to internal leadership and bottling partners, while externally representing the Company with governments, industry bodies, media, and other key stakeholders. This role requires the ability to move seamlessly between strategic leadership and hands-on execution-from shaping advocacy strategies and narratives, to managing issues, crises, budgets, agencies, reporting, and approvals.

Malaysia PACS Responsibilities

• Own and lead the development and execution of integrated in-country PACS strategy and annual work plan for Malaysia, with full accountability for outcomes.
• Serve as the sole in-country PACS lead, providing thought leadership, strategic direction, and hands-on execution while coordinating across Company functions, bottlers, and external partners.
• Lead and execute legislative and regulatory advocacy, including issue monitoring, policy analysis, stakeholder mapping, engagement planning, and direct advocacy to support business and industry priorities.
• Build, cultivate, and sustain senior-level relationships with government ministries, regulators, industry and trade associations, think tanks, NGOs, and media as the Company's in-country PACS leader.
• Develop and personally execute communications strategies and campaigns-including corporate positioning, issues communications, executive messaging, and media engagement-to support business, reputation, and license-to-operate objectives.
• Lead sustainability and community initiatives, translating sustainability priorities into locally relevant, credible programs and campaigns that support both corporate commitments and commercial objectives.
• Strengthen and protect the Company's corporate reputation through proactive stakeholder engagement, media relations, community affairs, and sustainability storytelling.
• Own PACS operations and governance, including planning routines, performance tracking, reporting, budget management, vendor and agency oversight, approvals, and compliance with internal processes.
• Lead in-country Incident and Crisis Management, serving as the PACS focal point and coordinator in close collaboration with bottlers, Technical, Supply Chain, Legal, and regional teams.
• Provide clear, concise counsel to internal stakeholders, translating complex external dynamics into actionable insights and recommendations for business leaders.

Experience

• Bachelor's degree required; an advanced degree in public affairs, communications, public policy, international relations, or business preferred.
• 10+ years of relevant experience across public affairs, government relations, communications, sustainability, or related fields in the public and/or private sector.
• Proven experience operating successfully in highly matrixed organizations, with the ability to lead through influence.
• Demonstrated track record of designing and personally executing advocacy, communications, and stakeholder engagement strategies in complex or sensitive environments.
• Strong familiarity with public policy, regulatory, and socio-political issues impacting multinational companies and regulated industries.
• Experience managing issues, crises, and reputational risk in challenging or fast-moving environments.

Key Skills and Competencies

• Preferred: strong ability to speak and write in Bahasa Malaysia.
• Strategic thinker with the ability to translate strategy into hands-on execution.
• Strong influencing and stakeholder management skills, with confidence engaging senior government, industry, and business leaders.
• Ability to operate independently with good judgment, prioritizing effectively across competing demands.
• Excellent written and verbal communication skills, with the ability to simplify complex issues and drive alignment.
• Strong operational discipline, including experience with budgets, reporting, vendors, and governance processes.
• Resilient, adaptable, and comfortable working in ambiguous, fast-changing environments.

Location(s):
Malaysia

City/Cities:
Kuala Lumpur

Travel Required:
00% - 25%

Relocation Provided:
Yes

Job Posting End Date:
March 18, 2026

Shift:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

Annual Incentive Reference Value Percentage:30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Client-provided location(s): Kuala Lumpur, Malaysia

Job ID: cocacola-151464912

Employment Type: OTHER

Posted: 2026-03-17T18:43:05