Director I, Quality Assurance & Policies & Procedures

Overview

The Director I, Quality Assurance and Policies & Procedures leads the Quality Assurance and Policies & Procedures team, ensuring the design, documentation, and effective execution of IT General Controls (ITGCs) for SOX compliance. This role is responsible for leading policy implementation, overseeing quality assurance, and real-time monitoring of control execution, consulting with IT, and partnering with Audit to respond to inquiries and address remediation needs. The Director advocates for operational excellence in controls and drives a culture of getting compliance right the first time.

Key Responsibilities

• Lead, mentor, and develop the Quality Assurance and Policies & Procedures team to drive high-quality control activities and compliance.
• Set and maintain policies governing the design and execution of ITGCs in alignment with business and regulatory requirements.
• Oversee the creation, documentation, and continuous improvement of procedures for operating ITGCs.
• Lead quality assurance activities, including real-time monitoring and review of control execution for accuracy and completeness.
• Consult with IT teams to ensure proper control design and best practices are implemented for sustainable compliance.
• Facilitate training, communication, and enablement to ensure that control owners understand requirements and achieve compliance right the first time.
• Respond to audit inquiries, support audit processes, and lead remediation of audit findings within the team's scope.
• Drive continuous improvement in ITGC processes and promote a culture of excellence in policy and procedure management.
• Collaborate with business, IT, and audit stakeholders to achieve sustainable ITGC compliance.

• Bachelor's degree in Information Technology, Business Management, or related field; Master's preferred.
• Minimum 10 years of experience in IT risk management, compliance, IT audit, or controls implementation, with at least 5 years in a leadership role.
• Hands-on experience with SAP ITGC's and the SAP GRC tool.
• Proven experience in ITGCs, policy development, compliance with SOX, and quality assurance activities.
• Strong knowledge of IT policies, SOX, control operations, and industry best practices.
• Demonstrated ability to lead teams, influence stakeholders, and communicate complex requirements to diverse audiences.
• Experience collaborating with IT, audit, and business teams in a large organization.
• Excellent organizational, analytical, and problem-solving skills.
• Professional certifications preferred: CPA, CISA, CISM, or similar.

• Innovation: We embrace a culture of experimentation and innovation, providing you the opportunity to contribute to new, different, or better ways of doing things.
• Agile Work Environment: We embrace agile management that removes barriers, empowering you to experiment, iterate, and innovate.
• Industry Leaders: Collaborate with industry leaders. Our team is composed of professionals who are experts in their fields, providing an environment where you can learn, grow, and make a significant impact.