Sr. Manager Audit Workforce Management (625)

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Business Management, Strategy & Support

Pay Details:
$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Our team of trusted audit professionals interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of integrity, we help mitigate potential risks to our business. At the heart of audit is our specialization in all the businesses across the bank. Safeguarding the reputation of TD's good governance depends on us.

We're counted on to provide recommendations to enhance operational performance, at every single level to foster meaningful process improvements and ensure adherence to internal and external regulations. We crunch the data, consult with our partners and stakeholders, and present our findings to mitigate the risks of today and around the corner and help keep our daily operations running smoothly for our customers.

Position Summary

The Senior Manager, Workforce Management is a strategic leadership role within the Internal Audit function, responsible for designing, implementing, and continuously evolving a forward-thinking talent ecosystem that positions Internal Audit as a high-impact, innovative assurance. This role blends workforce planning, talent acquisition, development, succession, and culture with cutting-edge internal audit objectives-such as data-driven risk sensing, AI-enabled assurance, and predictive analytics-to attract, retain, and deploy top-tier audit professionals who drive organizational resilience and value creation.

The successful candidate will champion a "talent-for-tomorrow" mindset, ensuring the function's workforce is not only compliant and technically proficient but also agile, digitally native, and strategically aligned with emerging risks. You will have the opportunity to develop and execute forward-thinking strategies to optimize workforce planning, drive adoption of new processes, and ensure alignment with organizational goals. This role requires critical thinking, strong leadership, and the ability to anticipate and respond to emerging trends and risks.

Key Responsibilities

Talent Strategy & Roadmaps

• Lead annual refresh of the audit talent strategy, incorporating industry best practices, and ensure alignment with the IA Vision, Strategy & Goals.
• Build multi-year talent roadmaps that address capability gaps, headcount planning, and critical role coverage.
• Secure leadership endorsement and resource allocation for roadmap initiatives.

Auditor of the Future

• Develop and maintain a dynamic "Auditor of the Future" skills framework aligned with industry trends, regulatory changes, and technological advancements.
• Collaborate with subject matter experts to validate and prioritize future-ready skills.
• Design targeted learning pathways and certifications to build identified skills across the audit workforce.
• Lead workforce forecasting and scenario modeling to anticipate future needs and proactively address gaps. Leverage data analytics to provide actionable insights on workforce trends, turnover, and talent movement.

Colleague Journey Mapping of End-to-End Processes

• Map the full colleague lifecycle for audit professionals: attraction → recruitment → onboarding → development → performance → retention → offboarding.
• Identify pain points, moments of truth, and delight opportunities at each journey stage using voice-of-colleague feedback and design recommendations to enhance colleague experience.
• Create visual journey maps and playbooks shared with HR, audit leadership, and operational teams for consistent execution.

Alignment and Partnership with HR

• Serve as the primary liaison between Workforce Management and HR to ensure audit talent strategies integrate with enterprise-wide people initiatives.
• Co-develop recruitment profiles, job families, and competency models with HR for audit roles.
• Jointly design performance management frameworks, succession planning, and leadership development programs tailored to audit needs.
• Align audit workforce planning with HR systems (e.g., Workday, SuccessFactors) for seamless data flow and reporting.
• Partner on diversity, equity, and inclusion (DEI) goals specific to building a future-ready audit team.

Forward Thinking & Critical Thinking

• Anticipate emerging workforce trends and proactively recommend strategies to address future challenges.
• Use critical thinking to analyze complex workforce issues, develop innovative solutions, and support data-driven decision-making.
• Foster a culture of continuous improvement and learning within the workforce management team.

Qualifications

• Undergraduate degree required; graduate degree in a related field is an asset.
• 10+ years of experience in workforce management, HR, Internal Audit or a related field within large Financial Services organization.
• Advanced knowledge of workforce planning, analytics, and talent management best practices.
• Strong understanding of audit methodologies, regulatory requirements, and industry trends impacting internal audit talent needs.
• Experience driving large, complex initiatives related to workforce transformation, including adoption of new processes, tools, and technologies.
• Demonstrated forward-thinking mindset, with the ability to anticipate future workforce needs and proactively address gaps.
• Strong critical thinking and problem-solving skills, with a track record of developing innovative solutions to complex workforce challenges.
• Excellent communication and relationship-building skills, with the ability to influence and collaborate with senior leaders, HR partners, and cross-functional teams.
• Experience managing stakeholder expectations and delivering workforce insights to support executive decision-making, including strong analytical, communication, and stakeholder management skills.
• Proficiency with workforce analytics tools, MS Office, Audit Management Systems, and data analysis methods.
• Deep understanding of compliance, risk management, and regulatory standards as they relate to workforce management in internal audit.
• Ability to ensure all workforce activities align with internal policies, external regulations, and audit best practices.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, Canada

Job ID: TD_bank-R_1461367

Employment Type: FULL_TIME

Posted: 2025-12-10T23:38:50