Project Manager, Regional ITS

Work Location:
London, United Kingdom

Hours:
35

Line of Business:
Enterprise Enabling Functions

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

This role sits within the Technology Change Delivery function and is responsible for the project management of various IT Infrastructure initiatives/projects within the department and across the EU and APAC regions. This role will focus on the strategic development of our technology infrastructure and services, working closely with key enterprise infrastructure teams, delivering within TD governance frameworks. Reporting Head of EU and APAC Infrastructure Projects. The role will manage and coordinate all IT infrastructure projects, working closely with core infrastructure technical teams. Requirement to work with complex IT environments whilst working to various deadlines, delivering multiple projects.

Key Areas of Responsibility

General

• Managing delivery of IT Change projects whilst adhering to TD Bank change delivery framework and best practice.
• Providing end-to-end project management, from business case development and detailed project planning, through to the implementation of a new products, initiatives and services.
• Ability to 'translate' between business and IT to ensure mutual understanding.
• Managing multiple project initiatives within the department concurrently.
• Providing full governance & control over projects - making sure projects progress through the defined project life-cycle.
• Building consultative relationships with Senior Management.
• Managing third party relationships with external vendors.
• Contributing to the development of PM governance and methodology to improve transparency, risk management and timely delivery of the intended benefits.

• Undertaking project planning and analysis, including detailed project plans, documenting scope and business requirements.
• For new projects ensuring that all stakeholders are identified and are clear about the scope and objectives, the governance to be used and their role and responsibilities.
• Within the change and BAU delivery framework, establishing and adhering to the governance structure appropriate to the project.
• Monitoring and managing project risks and issues, providing regular updates.
• Maintaining effective and up to date documentation on all relevant IT systems, services and procedures.

• Devising, managing and monitoring the project plan, assigning responsibilities and ensuring the project is adequately funded and resourced.
• Managing project teams across the organisation. Ensuring that work streams are well defined, that work stream leaders are clear about their role, that the work stream will deliver the intended outputs in accordance with the plan and with the agreement of senior stakeholders from their area of responsibility.
• Identifying, tracking, managing and mitigating risks within the project. Taking corrective action as necessary. Ensure that Operational Risks arising from the project are raised with the Risk Manager and that responsibility is allocated appropriately.
• Reporting project progress in line with agreed project governance; escalating issues as necessary.
• Facilitating project meetings. Ensuring that attendees are fully aware of their ongoing responsibilities including obtaining approval from senior stakeholders to support their decisions and recommendations.
• Managing and monitoring the budget to ensure that the project is delivered within agreed costings.
• Acting as the first point of communications for internal and external parties about the project. Dealing with questions as they arise and escalate as necessary.
• Providing ad-hoc project support where required.
• Conducting post implementation reviews on completed projects, ensuring resulting recommendations are collated and available for use in future projects.
• Ensuring the orderly close-down of projects including management of the transition into business as usual, allocation of any follow up actions and archiving of documentation for future reference.
• Undertaking benefits review for completed projects to assess if the planned outcomes have been achieved.
• Creating and managing change control processes in line with best practices.