Payroll Tax Senior Manager

Work Location:
Portland, Maine, United States of America

Hours:
40

Pay Details:
$115,440 - $173,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Human Resources
Job Description:

The Senior Group Manager, Payroll oversees a large and significant multi-faceted operational function with overall accountability for providing strategic direction, guidance on a broad and diverse range of complex operational activities / analysis and/or specialized project support or services.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees a large team completing processes / transactions / activities characterized by single to multiple step transactions limited systems and jurisdictions, higher volumes and/ or low to medium complexity
• Advanced knowledge of the business and operational functions supported
• Work focus time horizon is generally medium term with moderate focus on strategic planning
• Requires advanced process management knowledge and expert knowledge of the risk profile for team processes supported; strong knowledge in identifying, tracking and resolving gaps
• Oversees management of team requiring workforce to decision on acceptable level of risk-Low to Moderate risk potential (loss/reputational) for functional area
• Acts as a team escalation contact for issues raised from other internal groups and partners
• Involves regular contact with cross-functional teams across TDBG or external contacts

• Undergraduate degree required
• 10+ years relevant experience required
• Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area
• Requires general understanding of the overall function and/or businesses supported
• Organized self-starter with excellent analytical, problem-solving and time management skills
• Detail oriented, high level of accuracy and ability to work independently
• Strong communication skills, both oral and written
• Strong PC skills including Microsoft Office, Excel, Access and PowerPoint
• Strong customer orientation, interpersonal and communication skills to deal effectively with all levels of staff

• Designs and provides assigned service or functionality for the HR Operations function
• Sets service and control standards, implements and operates systems to monitor service delivery
• Oversees research, development and implementation of new processes, technologies or operating models
• Develops and maintains working relationships with internal partners for the purposes of delivering optimal customer service
• Primary escalation points for significant risk matters / exceptions
• Leads the end-to-end payroll tax function across North American entities, ensuring alignment with enterprise strategy
• Provides coaching and development to front line Specialists and People Managers in their team
• Provides expert tax guidance to executive leadership, translating complex regulations into actionable insights
• Ensures accurate, timely, and compliant execution of payroll tax operations, including reconciliations and financial integration
• Monitors regulatory changes and leads proactive risk mitigation and compliance initiatives
• Serves as the primary liaison with tax authorities; leads audit readiness and manages internal/external engagements
• Establishes and enforces governance frameworks, control standards, and decision logs
• Drives strategic projects and continuous improvement initiatives to enhance service delivery and operational efficiency
• Represents the function in system implementations, upgrades, and automation efforts
• Leads, mentors, and develops a high-performing team; oversees performance management and succession planning
• Models ethical leadership and fosters a culture of accountability, collaboration, and resilience
• Collaborates with Finance, Legal, HR, and other internal partners to ensure seamless service delivery
• Owns communication strategies for regulatory updates, process changes, and incident response
• Partners with Global HR Services, Finance, Legal, and other key stakeholders to ensure payroll strategies are integrated into broader organizational initiatives. Represent Payroll in enterprise-wide projects and governance forums
• Champions a respectful, inclusive, and performance-driven team culture. Empowers staff to meet evolving challenges, achieve operational targets, and grows professionally within the organization
• Leads ongoing reviews of payroll procedures, controls, and documentation to ensure compliance with regulatory, audit, and business requirements. Drives enhancements that support scalability and future-readiness

• Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
• Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
• Executes on the annual business plan to deliver results aligned with business strategies
• Manages overall budget, revenue and expenditures, meets business objectives while increasing efficiency and effectiveness
• Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
• Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
• Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

• Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
• Connects the alignment of colleague's contributions with the TD Shared Commitments
• Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enables colleague growth by encouraging colleague development to achieve career and business objectives, ensuring timely feedback, motivating appreciation and recognition to all colleagues
• Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grows your personal leadership
• Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
• Leads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results.
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
• Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous