Group Manager I, Client Due Diligence

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD Securities

Pay Details:
$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Client Due Diligence Oversight & Risk Management

• Provide senior-level expertise and oversight across the end-to-end Client Due Diligence (CDD) lifecycle, including client onboarding, periodic reviews, trigger events, and risk re-assessments within the Capital Markets environment.
• Review, challenge, and provide decision support on complex, high-risk, or non-standard client cases, including those involving complex ownership structures or elevated risk profiles.
• Ensure consistent application of client risk rating methodologies, escalation frameworks, and documentation standards in alignment with AML/KYC and regulatory requirements.

• Operate within the First Line of Defense (1LOD), ensuring CDD processes and controls meet Canadian and U.S. regulatory expectations.
• Support regulatory examinations, audits, and testing activities, including providing information, responding to findings, and contributing to remediation actions.

• Leverage data, reporting, and analytical insights to identify control gaps, inefficiencies, and opportunities for process improvement across the CDD operating model.
• Drive continuous improvement initiatives, including process optimization, automation, and technology enablement, to enhance efficiency, control effectiveness, and client service outcomes.

• Establish and maintain effective working relationships with front-office partners and internal stakeholders across Capital Markets, Compliance, Legal, Technology, Audit, and Risk.
• Serve as a senior escalation point for CDD-related issues, providing clear guidance and risk-based recommendations.
• Engage with third-party vendors and external service providers supporting CDD activities, including participation in due diligence, ongoing oversight, issue management, and coordination with internal partners.

• Produce and contribute to clear, concise reporting and presentations for management and stakeholders on CDD performance, risk themes, and improvement initiative
• Support the adoption of data, automation, and digital tools to strengthen the CDD control environment and operating effectiveness.

• Undergraduate degree/ college diploma
• 7+ years relevant AML/KYC, financial crime, or Client Due Diligence experience, preferably within Capital Markets or broker-dealer environments
• Strong understanding of Capital Markets operational environments, including front-office interaction and back-office processes.
• Experience engaging with third-party vendors and external service providers, including supporting due diligence, ongoing oversight, issue management, and coordination with internal partners (e.g., AML Oversight, Compliance, Legal, Technology) to ensure services align with regulatory and operational expectations.
• Ability to interpret data and analytical results and apply insights to drive process improvement initiatives and operational efficiencies.
• Strong proficiency in Outlook and Excel, including effective use of Microsoft Copilot to enhance productivity, analysis, and communication.
• Working knowledge of programming tools, such as Alteryx, Python and UiPath is a definite asset.