EDMO Engagement Lead
1 month ago• Toronto, Canada
Work Location:
Toronto, Ontario, Canada
Hours:
0
Line of Business:
Technology Solutions
Pay Details:
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Role Overview
We are seeking a dynamic professional to lead engagement for the Enterprise Data Management Office (EDMO) in a fast-paced, shared services environment. This role drives operational excellence, strategic communications, and stakeholder engagement across all data management communities within the bank. You are a strategic thinker and decisive operator who pivots quickly to evolving priorities while sustaining clarity, momentum, and stakeholder confidence.
Key Responsibilities
Strategic Engagement & Planning
- Develop and execute an enterprise-wide engagement strategy for data management stakeholders (Data Owners, Data Stewards, Business Asset Owners, Technology Asset Owners, Output Owners, Output Owners).
- Monitor engagement levels, identify gaps, and deploy targeted initiatives to strengthen participation and collaboration.
- Develop robust reporting on engagement
- Align engagement activities with EDMO objectives and enterprise change management strategies.
Communications Leadership
- Own and manage all EDMO communications: newsletters, EDMO Hub content, email campaigns, executive updates, and stakeholder messaging.
- Create concise, engaging content that simplifies complexity and drives clarity across EDMO workstreams.
- Ensure consistency of messaging and optimize content using engagement metrics (e.g., click-through, Q&A participation).
Stakeholder Management
- Build strong relationships across Business Segments and Corporate Functions to support data governance and management objectives.
- Serve as the primary liaison for engagement initiatives, promoting transparency and accountability.
Program Execution
- Plan and coordinate engagement activities: kick-offs, surveys, workshops, and drop-in support sessions.
- Plan and manage internal EDMO town halls and events-own logistics, agendas, presenters, comms, and post-event follow-ups to maximize participation and impact.
- Track progress, report on engagement metrics, and recommend improvements for effectiveness.
Operational Excellence
- Act as primary administrator for the EDMO Hub: manage posting process, content architecture, approvals, and governance.
- Leverage SharePoint and Power BI to manage content, track engagement, and provide insight-driven recommendations.
- Respond to changing priorities with speed and confidence, maintaining focus on outcomes and service quality.
Qualifications
- Undergraduate degree or technical certification; graduate degree preferred.
- 7+ years in stakeholder engagement, communications, program or portfolio management within a large enterprise.
- Strong strategic planning and execution discipline; able to pivot quickly in a fast-paced environment.
- Outstanding written and verbal communication skills; simplifies complexity and influences outcomes.
Want more jobs like this?
Get jobs in Toronto, Canada delivered to your inbox every week.
- Familiarity with data governance and enterprise change management practices.
- Excellent technical proficiency with collaboration and content tools (e.g., SharePoint, Power BI, Teams).
Preferred Skills
- Experience in financial services/banking.
- Strong team collaboration
- Proven expertise in expectation setting and stakeholder management across shared services/multi-team environments.
- Comfortable managing competing priorities and deadlines under pressure.
- Experience leading internal town halls, enterprise events, or community forums.
Why Join EDMO?
Shape the engagement strategy for one of the bank's most critical functions. You'll drive cultural change, enable alignment across data management stakeholders, and ensure the success of EDMO initiatives through disciplined execution and clear, concise communication.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Client-provided location(s): Toronto, Canada
Job ID: TD_bank-R_1458672
Employment Type: FULL_TIME
Posted: 2025-11-26T23:39:31
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion