Associate, Business Development and Client Relationship, APAC & Japan
Work Location:
Tokyo, Japan
Hours:
40
Line of Business:
TD Wealth
Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
JOB DESCRIPTION
The Associate, Business Development and Client Relationship, APAC & Japan, is a key member of TD Global Investment Solutions distribution team in Asia, based in Japan. This position has primary accountability for providing a high level of client service and sales support to gatekeepers, distribution partners and consultants, as well as support the institutional sales team converting new business opportunities.
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The successful candidate will be a highly motivated individual with a keen interest in the asset management industry, strong communication and organizational skills, and a desire to make a positive impact in our growing team.
Daily interaction with Relationship Managers, Portfolio Managers and internal support teams will be required to fulfill Client and Consultant requests. Strong interpersonal skills are essential to maintain and expand relationships with external clients, numerous internal business functions and other team members. This position is both deadline-based and ad hoc in nature as two days are never the same, therefore flexibility is required.
This position provides the opportunity to join a diverse team with a strong culture focused on collaboration, delivering high quality results and personal development.
Accountabilities:
- Provide sales support such as pre-meeting research and assists in the preparation of presentations and sales & marketing materials for prospect meetings.
- Support the entire prospecting lifecycle, from sourcing new opportunities to the submission and coordination of RFPs, preparation of DD meetings and finalist pitches.
- Manage and maintain prospect information in Salesforce.
- Supporting our business growth through preparation and coordination of the client onboarding process.
- Develop partnerships with relevant internal departments leveraging their skills and resources to service client requests.
- As a primary contact for assigned client relationships, maintaining "Best in Class" client experience will be a priority through effective coordination and execution of ongoing and ad hoc requests.
- Provide timely, accurate and professional responses to client/consultant inquiries.
- Coordinate and facilitate meetings with internal stakeholders to support effective client and prospect meetings and ad hoc requests as required.
- Exhibit strong time management and organizational skills understanding what deliverables to prioritize and re-prioritize as additional tasks are received.
- Develop a solid understanding of the product offerings and service models.
- Participate in project related initiatives.
JOB REQUIREMENTS
- Bachelor's degree in finance, business, economics, or related fields.
- 3-5+ years' experience in relevant functions; ideally within third party gatekeeping or sales support function of a Japanese asset manager.
- Possess excellent communications skills, both written and oral in Japanese and English.
- Exhibit a keen interest in and knowledge of the Japanese asset management landscape from an outbound investment perspective, serving both public and corporate pension as well as sub-advised investment trusts.
- Exhibit particularly strong attention to detail along with exceptional time management.
- Be a high energy, results oriented individual with a commitment to providing an exceptional level of service and a reputation for "getting things done".
- Exhibit ability to work independently and in a team environment, on multiple tasks, providing support to sales professionals and clients alike.
- Exhibit and execute proactively to address potential service or operational gaps.
- Be a highly motivated individual with the ability to inspire peers.
- Exhibit very strong interpersonal skills.
- The ability to work in a fast-paced environment, meet multiple deadlines and prioritize activities.
- Enrolment in the Chartered Financial Analyst designation program is an asset.
- Advanced user in MS Powerpoint, Word and Excel.
- Experience with Salesforce CRM and/or eVestment a plus.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion