Post-Closer Interim Servicing Specialist I (Hybrid - Maitland, FL)
Job Description Summary
The Post Closer - Interim Servicing Specialist I supports mortgage related business strategies and is responsible for answering borrower calls and emails regarding payment dates, amounts and payment option types in addition to assisting in the generation of monthly billing statements and check requests for escrow disbursement.
The primary goal of this position is to provide clear, concise, timely answers to borrower inquiries through verbal and written communication.
Job Details
We trust that as a Post Closer - Interim Servicing Specialist you will: (responsibilities)
What You'll Do:
· Communicate over the phone and in writing with borrowers regarding payment dates and amounts
· Validate payment information
· Generate monthly billing statements
· Process monthly mortgage payments
· Disburse escrow payments
· Review insurance policies for adequate coverage and payment
· Issue transfer notices
· Perform other duties as assigned
Sound Like You?
You might be just who we're looking for if you have...
· Minimum 2 years mortgage or banking experience preferred
· Intermediate knowledge of MS Word and MS Excel
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· Encompass experience preferred
· Excellent work ethic, high productivity and acute attention to detail
· Must possess a short learning curve related to integration of new skills and tasks
· Superior written and verbal communication, follow up skills and a strong sense of accountability
· Stellar organization skills
· Ability to multi-task and quickly adapt to changing work assignments
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
Physical Demands:
- Must be able to able to remain in a stationary position up to 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
- Competitive Compensation
- Health Care - Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Access to Online Courses
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
Company Videos
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