Senior Manager, Consumer Connections - Maker's Mark
At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.
What makes this a great opportunity?
The Senior Manager, Consumer Connections, MAKER'S MARK is responsible for developing and executing strategies to fuel consumer discovery, engagement, and drive brand loyalty for our US MAKER'S MARK category. This role involves leading teams to create integrated marketing campaigns, leveraging data and insights to optimize consumer touchpoints, and ensuring a cohesive brand experience across all channels.
Role Responsibilities
Strategic Leadership:
- Lead the development of comprehensive consumer connection strategies for
MAKER'S MARK and BASIL HAYDEN, ensuring alignment with Suntory Global
Spirits' strategic objectives. - Serve as the primary authority across paid, owned, and earned channels, acting
as the main liaison supporting the US Brand as a thought leader partner and
collaborating with internal cross-functional teams.
- Design and execute integrated, multi-channel initiatives across various paid,
owned, and earned touchpoints, including paid media, social media, influencer
partnerships, web, CRM, and digital activations. - Oversee the development of social and digital assets to support campaign
initiatives. - Drive the formulation and enhancement of strategic consumer journeys, digital
product innovations, and marketing data segmentation. - Establish new KPIs to measure the success of initiatives.
- Direct the strategic oversight, planning, and performance management of paid
media campaigns, ensuring brand objectives are met and ROI is maximized
through continuous optimization and data-driven insights.
- Oversee the US brand advancement within digital acceleration initiatives,
translating vision into actionable plans and delivering measurable progress
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through digital maturity analysis. Performance Management:
- Lead the monitoring and maintenance of performance dashboards and digital
reporting to swiftly track trends against media and digital KPIs, ensuring agile
responsiveness to performance metrics.
- Cultivate strong partnerships with media and digital agencies to strategize and
execute impactful consumer campaigns in the US market. - Champion collaboration with cross-functional teams, including marketing, sales,
product development, legal, and customer service to foster cohesive strategy
execution.
- Stay abreast of industry trends and emerging technologies, leveraging insights to continuously elevate and refine consumer engagement strategies.
Education and Professional Experience:
- Bachelor's degree in Marketing, Business, Communications, or a related field.
- 7+ years of experience in digital marketing and paid media, with a strongemphasis on brand and agency roles.
- At least 3 years in a lead digital performance position, spanning across various
channels including Video, Programmatic, Social, eCommerce, and digital owned
and operated platforms (Web, Social/Influencer, CRM).
- Comprehensive knowledge of integrated marketing and digital disciplines,
encompassing audience identification and analysis, targeting, experience design,
online analytics, and digital production - Familiarity with broader media strategy, encompassing touchpoint mix,
prioritization, and buying efficiency. - Proven experience in driving audience-based initiatives and leveraging consumer
data platforms to develop omnichannel strategies that enhance performance
marketing and online customer acquisition. - Proficiency in utilizing digital tools such as Google and Meta marketing platforms
and familiarity with media measurement and verification partners (e.g.,DoubleVerify, IRI, Market Mix Modeling).
- Strong ability to analyze and optimize campaign performance, with a deep
understanding of key digital marketing metrics. - Exceptional written and verbal communication skills, adept at setting deadlines,tracking progress, and managing expectations across all organizational levels.
- Proficient in PowerPoint and Excel for daily operations.
- Proven track record of leading with influence in a matrixed environment,
effectively collaborating with cross-functional teams to drive business impact. - Self-starter with a passion for challenging the status quo and a curiosity for
consumer trends, demonstrating the ability to stay ahead of industry
developments and implement innovative consumer engagement strategies. - Experience in leading direct reports, focusing on performance coaching and
career development, with strong relationship-building skills to engage effectively with senior leaders and cross-functional partners.
While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines.
At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.
Nearest Major Market: Chicago
Job Segment: Marketing Manager, Compliance, CRM, Manager, Performance Management, Marketing, Legal, Technology, Management, Human Resources
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
Parental Benefits
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Snacks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)