Manager of Business Systems, Global SCP&F CoE

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

What makes this a great opportunity?

As a world leader in premium spirits, Suntory Global Spirits inspires human connections. Consumers from all corners of the globe call for the company's brands, including the iconic Jim Beam and Maker's Mark Bourbon brands and Suntory Whisky Kakubin, as well as world renowned premium brands including Knob Creek, Basil Hayden's and Legent Bourbon; Yamazaki, Hakushu, Hibiki and Toki Japanese Whisky; Teacher's, Laphroaig and Bowmore Scotch Whisky; Canadian Club Whisky; Hornitos and Sauza Tequila; EFFEN, Haku and Pinnacle Vodka; and Sipsmith and Roku Gin.

The Manager of Business Systems, Global SCP&F CoE, is a manager-level role responsible for supporting and advancing Suntory Global Spirits global Sales & Operations Planning (S&OP) transformation, with a specific focus on DRP. This position centers on the integration and continuous improvement of distribution planning, inventory deployment, and analytics systems across the enterprise. The role is pivotal in ensuring the successful implementation and ongoing optimization of business applications that enable end-to-end distribution planning processes, supporting the company's strategic objectives and operational excellence.

Role Responsibilities

The Manager of Business Systems, Global SCP&F CoE, is a manager-level role responsible for supporting and advancing Suntory Global Spirits global Sales & Operations Planning (S&OP) transformation, with a specific focus on DRP. This position centers on the integration and continuous improvement of distribution planning, inventory deployment, and analytics systems across the enterprise. The role is pivotal in ensuring the successful implementation and ongoing optimization of business applications that enable end-to-end distribution planning processes, supporting the company's strategic objectives and operational excellence.
Key Responsibilities
• Global S&OP Transformation: Support the multi-year, cross-functional transformation roadmap for S&OP, with a focus on integrating supply, distribution, and inventory planning processes and systems. Collaborate with global and regional supply chain leaders to ensure alignment and adoption of DRP and inventory best practices across DRP locations.
• Implementation Management: Lead and coordinate the implementation of business applications that support S&OP, DRP, and inventory deployment. Document system changes, upgrades, and process enhancements, ensuring all stakeholders are informed and engaged.
• Distribution Requirements Planning: Support the deployment and optimization of DRP systems, including inventory positioning, replenishment planning, and network optimization. Ensure these processes are seamlessly integrated with supply, production, and demand planning to drive operational efficiency and responsiveness.
• Capability Building & Training: Develop, coordinate, and deliver comprehensive training programs for S&OP, DRP, and inventory planning applications. Monitor system usage, identify knowledge gaps, and provide ongoing support and education to users globally.
• Data & Analytics: Partner with IT and business leaders to enhance system and analytics capabilities for supply, distribution, and inventory planning. Lead data cleansing, validation, and problem-solving initiatives to ensure data integrity and global consistency in reporting and decision-making.
• Business Systems Support: Monitor user adoption and system performance, resolve issues, and maintain thorough documentation for all DRP systems. Serve as the primary liaison between the CoE and IT support teams, ensuring timely resolution of technical challenges.
• Continuous Improvement: Leverage business metrics and KPIs to identify and drive continuous improvement opportunities across distribution and inventory planning. Support the development of business cases for new projects and translate business needs into technical requirements.
• People Management & Leadership: Support the assessment and development of talent within the S&OP, DRP, and inventory planning user communities. Foster a culture of engagement, collaboration, and inclusion, in line with Suntory's leadership behaviors and values.
Major Interfaces
• Global and regional supply chain leaders
• Global CoE leaders
• Regional and operating unit supply chain leaders
• Distribution and inventory planning teams
• IT leaders for planning, finance

Qualifications

• Minimum 3-5 years of demonstrated operational experience supporting S&OP, DRP, or inventory planning software applications for a major business unit, preferably in the consumer packaged goods (CPG) or spirits industry
• End-to-end supply planning knowledge (production, materials, inventory, distribution requirements)