Vertical Sales Engineer I, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious about how your technical skills can transform business networks? As a Sales Engineer I at Spectrum, you'll partner with sales teams and clients to design innovative solutions for Managed Services, Fiber Internet, Ethernet networks and Unified Communications. You'll play a critical role in evaluating customer needs and delivering strategic proposals that drive value and connectivity for organizations.

How You'll Make an Impact

• Collaborate with sales teams and clients to assess network environments and business requirements, shaping strategic, cost-effective solutions for data, voice and video needs
• Design and present network solutions for voice and data applications, preparing specifications, topologies and conceptual designs for review and costing
• Conduct site surveys and provide technical sales support, documentation and guidance throughout installation and integration to ensure client satisfaction
• Coordinate with Finance and internal teams on solution pricing and approvals, compiling cost elements and ensuring proposals meet both technical and business objectives
• Deliver technical training and support to sales and account personnel, maintaining expertise in Spectrum products, services and emerging industry trends
• Support the development and launch of new products and services, handle complex technical questions during installation and integration
• Ensure compliance with company policies and contribute to special projects as assigned

• Eligible employees may work from home up to one day each week under Spectrum's Hybrid Work Policy, with primary work in an office setting

• Associate's degree or equivalent training, education and experience, preferably focused on Information Technology or Telecommunications Engineering Technology or equivalent work experience

• 1+ year of sales engineering and networking experience in the telecom or service provider industry

• Foundational ability to design and implement small to medium WAN solutions for up to 20 sites using SD-WAN, Ethernet and legacy network technologies
• Working knowledge of corporate data security systems including Firewalls, VPNs, DNS and routing, switching and security protocols such as BGP, ISIS, OSPF, RIP, CoS/QoS and emerging technologies
• Understanding of networking concepts including VPN, TCP/IP, IP VPN, MPLS, VPLS, DWDM, CWDM and converged multimedia applications
• Foundational experience in Unified Communications and voice signaling protocols such as SIP and VoIP for hosted and premises-based solutions
• Skilled in multitasking, collaborating with sales managers and executives to drive results and enhance customer experience
• Strong verbal and written communication, presentation and proposal design skills
• Proficient in MS Visio, Word, Excel and PowerPoint
• Valid Driver's License with satisfactory driving record and insurance coverage

• Bachelor's degree or technical equivalent in related field

• 3+ years of experience in Sales Engineering, Network Engineering, Value Added Reseller, network administration or other relevant telecom roles

• Certifications in data networking, WANs, voice communications or security from providers such as ISC, Cisco, Fortinet, Palo Alto or Juniper
• Ability to present service designs clearly, articulating benefits and outcomes