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Organizational Effectiveness Program Manager

2 days ago Charlotte, NC

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you passionate about optimizing organizational effectiveness through innovative HR programs? Spectrum seeks a skilled HR Program Manager to lead enterprise-wide initiatives focused on performance management and employee surveys. This role shapes how the company measures, enhances and supports employee performance and engagement, directly influencing business outcomes.

How You'll Make an Impact

Support the planning, coordination, benchmarking and administration of HR programs across all business units, managing timelines, milestones, risks, and change requests. Particilar focus will be in two areas:

Performance Management

  • Support the performance management team and process (goals, mid-year and annual reviews) including system design, training materials, resources, HR support, reporting and analytics
  • Follow established program management standards and maintain project documentation, status reports, and decision logs
  • Host project meetings and facilitate HR training sessions
  • Create and analyze reports, dashaboards and data throughout the performance cycle
  • Collobarte with stakeholders and share knowledge about HR programs
  • Partner with HRT to support system testing, implementation, and optimization for performance management processes

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Employee Surveys
  • Support all company-wide employee survey programs (recruiting experience, onboarding, employee engagement, and exit surveys) including survey approach, design, management, trends, mailbox management, data analysis, and enhancements
  • Host project team meetings, identify appropriate tools, and leverage internal and external resources to ensure timely completion of projects
  • Partner to develop survey program materials including project updates, meeting and training decks, communications, user documentation, and results presentations
  • Collaborate with project team to facilitate HR and Leader training sessions
  • Partner with HRT to support system access for users and audit reports
  • Support vendor partnership, contracts, and financials for survey program


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in HR Management, business or related field or equivalent combination of education and experience

Experience
  • 1+ years of HR-related experience
  • 1+ years of project management experience

Skills
  • Experience supporting or managing HR programs and initiatives across multiple stakeholders
  • Working knowledge of talent acquisition, performance management, learning and development, total rewards, HR operations and HRIS platforms
  • Familiarity with program management methodologies, change management principles and governance practices
  • Strong analytical skills with experience tracking program metrics, reviewing HR data and supporting compliance-related requirements

Preferred Qualifications

Skills
  • Working knowledge of Oracle and Medallia platforms

#LI-VB1
KGN342 2026-81100 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Client-provided location(s): Charlotte, NC
Job ID: spectrum-2026-81100
Employment Type: FULL_TIME
Posted: 2026-09-03T21:37:53

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    Company Videos

    Hear directly from employees about what it is like to work at Spectrum.