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Facilitator

3 weeks ago Charlotte, NC

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ever wondered how your ability to connect with others could shape their professional journey? Join Spectrum as a Facilitator where you'll guide engaging learning experiences in classroom, team and online environments. If you have a talent for sparking growth and managing group dynamics, your expertise will directly support participant development and elevate Spectrum's commitment to excellence.

Your work will empower learners and contribute to Spectrum's ongoing success.

How You'll Make an Impact

  • Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs
  • Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth
  • Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations
  • Execute all Learning Management System requirements before and after training including evaluations
  • Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention
  • Provide constructive feedback to learners to support knowledge transfer and behavioral improvement
  • Pursue ongoing development in facilitation, learner engagement and classroom management
  • Observe training end-users to understand how instruction impacts business outcomes
  • Coach learners on role-specific skills, processes or systems as needed
  • Support additional training initiatives or duties as assigned

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What You'll Bring to Spectrum

Required Qualifications

Education
  • Associate's degree or equivalent combination of training and work experience

Experience
  • 1+ year(s) of training delivery experience in formal or informal settings
  • 3+ years of experience in the related functional area or business unit

Skills
  • Ability to read, write, speak and understand English
  • Strong critical thinking and analytical skills
  • Effective prioritization and organizational abilities
  • Clear and direct oral and written communication
  • Ability to interact professionally across all levels of management and staff
  • Capacity to engage with the public in a professional manner
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook
  • Familiarity with various learning approaches
  • Confident presenting and training groups online and in person

HTR313 2025-63576 2025

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Client-provided location(s): Charlotte, NC
Job ID: spectrum-2025-63576
Employment Type: FULL_TIME
Posted: 2025-10-16T20:19:03

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    Company Videos

    Hear directly from employees about what it is like to work at Spectrum.