Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Commission Business Analyst

2 days ago Charlotte, NC

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Commission Business Analyst at Spectrum

Do you have a talent for turning business requirements into actionable solutions? Spectrum is seeking a Commission Business Analyst who will collaborate across teams to optimize commission system processes, from gathering requirements to recommending improvements. This role offers an opportunity to directly influence the effectiveness of commission operations and drive the success of our business unit.

Your expertise will help Spectrum deliver reliable and high-performing solutions that support our workforce and business goals.

How You'll Make an Impact

Want more jobs like this?

Get Design and UX jobs in Charlotte, NC delivered to your inbox every week.

Job alert subscription

  • Gather and clarify business requirements from stakeholders, ensuring accuracy and completeness
  • Translate business needs into technical requirements and oversee their development and delivery
  • Lead and execute testing of new system features, validating results before user review
  • Collaborate with cross-functional teams to manage application requirements and enhance user experience
  • Review system change requests, identify affected areas and coordinate requirements reviews with stakeholders
  • Develop test plans with the QA team, perform software testing and address Tier 2 defect submissions
  • Analyze system data and maintain automation for commission processing using tools such as AWS Redshift


Working Conditions
  • Office environment
  • Up to 25% travel


What You'll Bring to Spectrum

Required Qualifications

Education
  • BA or BS College Degree or related work experience


Experience
  • 3-5 years of business analysis or related experience


Skills
  • Ability to read, write, speak and understand English
  • Effective prioritization and organizational skills
  • Ability to work independently and in a dynamic team setting
  • Skilled at managing multiple projects and shifting priorities
  • Strong analytical and data interpretation abilities
  • Aptitude for identifying business challenges and opportunities quickly
  • Clear and concise communication with all levels of management and staff
  • Deadline and deliverable focus with strong time management
  • Understanding of various testing processes and methodologies
  • Proficient in Microsoft Office suite (Word, Excel, Access, Outlook, Visio, PowerPoint)
  • Familiarity with test automation frameworks and tools
  • Understanding of business architecture and its impact on system testing


Preferred Qualifications

Skills
  • Proficiency with database management tools such as AWS Redshift, Teradata or Snowflake

#LI-LYR
HCP333-HR 2026-72710 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Client-provided location(s): Charlotte, NC
Job ID: spectrum-2026-72710-1
Employment Type: FULL_TIME
Posted: 2026-04-22T20:32:05

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    Company Videos

    Hear directly from employees about what it is like to work at Spectrum.