Business Relationship Director - Hospitality, Spectrum Business
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The Business Relationship Director - Hospitality is a senior consultative field sales position within Spectrum Business. Individuals in this position are responsible for voice, data, managed services, and video network infrastructure sales within the national vertical sales segment focused on major brand hospitality customers.
Develop and implement sales account plans for assigned portfolios, including clearly defined strategies that maximize revenue opportunities
Build executive relationships in the named hospitality brands to develop creditability, brand recognition, and sales success nationally in concert with the local Spectrum sales teams
Work with the named hospitality brands and internal organizations to acquire qualified/preferred vendor status
Work with the named hospitality brands and internal organizations to negotiate and complete MSAs
Leads efforts to cross functionally develop business cases when necessary to further development efforts to achieve brand standards
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Understands the communication needs of enterprise business clients and designs solutions to meet those complex business needs
Conducts face-to-face consultative needs analysis interviews with prospective customers
Prepares and presents professional sales proposals and presentations that align with client business goals and objectives
Self-generates leads through industry networking, trade shows, prospecting, and working defined "named account" lists
Maintains all sales databases necessary to report sales activity and customer information
Actively and consistently support all efforts to simplify and enhance the customer experience.
Works in conjunction with other business services support groups, including sales engineering, sales support, and marketing personnel
Attends all sales meetings and training sessions as required by management
May perform other duties as assigned
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated success as a top sales performer, consistently exceeding revenue quota
Proven business-to-business sales experience with "C level" decision makers
Demonstrated working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
Highly effective presentation, closing, and negotiation skills
Ability to work in a team environment
Ability to travel up to 50% of the time
Valid and active State driver's license and safe driving record
Required Education
Bachelor's Degree from a four-year College or university, or equivalent training, education and experience
Required Related Work Experience and Number of Years
Technology experience - 8+
Preferred Skills/Abilities and Knowledge
Ability to communicate effectively with C-levels/executives
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SSA300 2025-58617 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Personal/Sick Days
- Leave of Absence
- Paid Holidays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
- Relocation Assistance
- Company Equity
Professional Development
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
Company Videos
Hear directly from employees about what it is like to work at Spectrum.