Inside Sales Representative - Fastener

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

• Assisting Outside Sales Reps with quotes and orders ensuring customer satisfaction.

• Provide a high level of customer service and follow up in a friendly, professional and timely manner
• Use the internet, customer catalogs and web sites to effectively source new suppliers and products as needed.

• Review open orders for potential supply chain issues.

• Review inventory levels at all branches within the sales region and make appropriate product transfers to replenish stock or communicate with purchasing regarding product needs or overstock of inventory.

• Review and process incoming mobile orders, emails, phone calls and text messages to create customer quotes and orders.

• Provide solutions and product recommendations that fit the customer's needs.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Appropriately communicate the various Echo divisions and broader capabilities to customers as needed.
• Submit expense records/documents in a timely manner.

• Inform the Warehouse Manager of in-house inventory discrepancies and unusually large orders and other customer special requirements.
• Work with suppliers to submit, track and return tool repairs.
• Occasional help with purchasing product through various suppliers.
• Assist store front counter staff with fastener questions and orders.

• Bright, energetic professional with outstanding communication and interpersonal skills.
• Strong computer skills and experience working with Microsoft Word, Excel, and Outlook, CRM / Database systems.
• Strong listening and interpersonal skills.
• Excellent verbal and written communications skills
• Superior time-management and organization skills
• Ability to work independently with minimal supervision
• Must occasionally lift, carry or move up to 50 lbs.
• Sales, Manufacturing, Supply Chain Management, Business, Marketing, or Industrial Distribution experience preferred, minimum of 2-3 years B2B Sales experience with related products preferred but not required.

• High School Diploma or Equivalent
• Experience in manufacturing, industrial or construction environments is a plus.

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development