Generator Technician

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 5 legacy brands known as Holt, PEPCO, Richards, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

Echo Group Inc. has an opening for a Generator field repair technician to be based out of our Carrol/Fort Dodge, IA Location. The field technician position involves startup, troubleshooting, repair & maintenance of standby generators and related equipment

Duties

We are looking for associates who:

• Generator field position reports to the generator division manager.
• Provide generator division manager and inside service dept. with information needed to allow the service department to assist with final project services such as: startup, testing, routine maintenance service, and repair work.
• Perform repairs, startups, troubleshooting & maintenance on standby generator systems.
• Provide as needed updates to generator team. Make recommended / required repairs known to customer base.
• Continued Education time to increase knowledge of product line and general knowledge of the power generation industry.
• Submit required paperwork and reports such as expense reports, quotes, and job status updates in a timely manner.
• Follow up on projects as needed to help ensure job is delivered, installed and started up in line with manufactures guidelines.
• Maintain good customer relations.
• Perform other duties as instructed.
• Participate in onsite project reviews, open houses, and trade shows as needed.
• Help inform customers of new products and changes to product offering.
• Work closely with outside sales staff and Echo generator division team members.

• Proficiency in using hand tools and power tools for equipment repair.
• Strong understanding of mechanical systems, including generator repair.
• Ability to lift heavy equipment safely as part of the job requirements.
• Experience in vehicle maintenance to ensure operational readiness for fieldwork.
• Familiarity with schematics to assist in troubleshooting and repair processes.
• Sales skills are a plus for promoting additional services or products to clients.
• Previous experience as a service technician or mechanic is highly desirable.

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development