Solutions Delivery Engineer
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Why this role matters
- Our customers are enterprise architects, security officers, developers, DevOps managers. We offer them subscriptions to valuable DevSecOps solutions that work. As long as our customers value their investment, they continue to renew and expand their deployments. No value = no growth and no renewal.
- Fortunately, our customers find us easy to work with (as reported via customer sat surveys). They trust Sonatype and value their investments, as demonstrated by our 90%+ renewal rate -- one of the highest renewal rates in the software subscription business. We choose not to rest on our laurels. If our customers are not properly deployed, optimized, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices - it will inhibit our mutual ability to achieve success. That is why this role is so important.
What our SDEs do
- Deliver hands-on implementation services of the Sonatype Nexus Platform to ensure smooth on boarding, faster adoption, increased footprint, etc.
- Work with customers to directly help them overcome obstacles that may be inhibiting desired outcomesDevelop custom scripts integrating core product functionality with related tooling
- Work in concert with Customer Success Engineers, Sales Engineers, and Sonatype Partners to ensure customers are set for long-term success
- Share field insights with your peers in Customer Success as well as our Sales, Product Marketing, and Engineering teams. Provide feedback on how to bring more valuable functionality to the product based on customer reactions and your hands-on experiences.
- Act as the voice of the customer - use your insights to help us drive improvements and influence product roadmap.
- Ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied
What we are looking for
- Minimum of 5 years of hands-on development / DevOps tooling experience
- Broad knowledge of modern software development life cycles and hands-on experience with the tooling development organizations use to build applications is important. This includes, but is not limited to:
- Source code version control systems (e.g. git)Modern build tools (e.g. Jenkins)
- Package managers (e.g. Maven, Gradle, Nuget, NPM, etc.)
- Artifact repositories (e.g. Nexus Repository Manager)
- Continuous Delivery technologies (e.g. Puppet, Chef, Udeploy, XL Deploy etc.)
- Container technologies (e.g. Docker, Kubernetes, Openshift, etc.)
- Experience initiating and driving technical projects to completion
- Experience working cross-functionally alongside Engineering and Sales organizations
- Ability to travel 40%Strong communication and interpersonal skills
- Excellent troubleshooting and analytical skills
- Well-honed project management and organizational skills
Things that we are proud of
- 2025 AI Compliance Solution of the Year - AI Breakthrough Awards
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2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
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2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
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2023 Fast Company Best Places for Innovators
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2023 Gartner's Magic Quadrant
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2023 Software Report's Top 100 Software Companies
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2023 BuiltIn Best Places to Work
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2022 Frost & Sullivan Technology Innovation Leader Award
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2022 PeerSpot Silver Peer Award in Software Composition Analysis
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2022 Tech Ascension Best DevOps Security Solution Award
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2022 NVCT Cyber Company of the Year
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Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
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Paid Volunteer Time Off (VTO)
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Expansion of Sonatype’s India Innovation Hub in Hyderabad, reflecting our continued growth, commitment to innovation, and investment in talent to advance AI-driven software security globally
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- FSA
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Founder led