Health Club Host
The Role…
At Soho House, a Health Club Host is the face of the fitness area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment
Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.
What we are looking for...
A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
Main duties…
- Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk.
- Controlling flows – ensuring safe practices of Members and Guests.
- Responsible for procedures related to opening and closing of the departments.
- Accounting of bill payments, via House Seven and Book4Time.
- Scheduling personal training sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled.
- Ensure cleanliness of departments, changing rooms, and group training studios on daily basis
- Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room.
- Transportation of dirty towels and trash from the changing room(s).
- Restocking of amenities changing room(s).
- Reporting of any defects in changing room(s) and/or in the Gym.
- Vacuum, sweep, and mop daily.
- Sanitization of equipment
- Understanding and knowledge of property amenities and services.
- Assisting guests as needed.
- Performs other duties as assigned by supervisor/manager.
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Requirements…
- Minimum of 2+ years’ experience in similar capacity
- Flexible schedule
- Capability to stand for many hours
- Detail & Service Oriented
- Experience in reception or office management
- Ability to multitask and work in a fast paced environment
- English language is a must.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion