Head of Bars - Soho House West Hollywood

Scope of the Job

At Soho House, the House Head of Bars is responsible for overseeing the beverage operation and bar team to ensure optimal staff/guest experience and budget is achieved. As the House Head of Bars you will promote and grow the bar, hire and train bar staff, and ensure that members / guests receive top quality drinks and service. A House Head of Bars, will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, take the lead on developing creative and interesting menus, build schedules, and set business objectives to increase profits and maximize member / guest satisfaction.

Responsible for maintaining and delivering consistent results and opportunities to increase sales. Observant and can think critically and efficiently. You should be a skilled communicator with excellent problem solving, observation, and interpersonal skills, have a passion for all things beverage, and be a tastemaker in your community’s cocktail and hospitality scene.

Key Responsibilities

• Manage a safe, productive and positive work environment by overseeing an efficient bar operation and process is followed to ensure optimal staff / guest experience and revenue generation
• Organize regular team meetings, trainings (House Tonic), educational opportunities to develop and strengthen product knowledge and steps of service while keeping communication open, concise, constructive and timely
• Partner with Head of Bars (regionally / nationally) to leverage vendor relationships and minimize margins to maximize profits
• Oversee inventory management, staff schedule and beverage purchasing
• Adhere to all legal requirements (I.e. Wage and Hour/Breaks, Health and Safety, etc.) as well as schedule staff, manage labor, payroll, staff complaints and disciplinary procedures as well as performance and appraisals
• Quality control and consistency is maintained throughout menu creation with a focus on high level techniques and setting trends, seasonally influenced items are up to date, correct and staff is trained on discussing new / existing options with guests
• Responsible for Mystery Shopper Reports and staff development
• Participate as an active member of the management team in decision making processes, attending required meetings, etc.
• Oversee daily/shift schedules; make any necessary changes per business need and budget.
• Performs other duties as assigned by supervisor/manager

Experience Required

• Must have 5+ years supervising and managing high-volume F&B operations known for beverage excellence
• Proven track record of leading a professional, efficient, high quality, service-oriented operation
• Must be highly organized, efficient and detail oriented with excellent interpersonal/relationship building skills
• Must be proficient in the use of MICROS (or similar POS), Microsoft Word, Excel and Outlook
• Must have experience managing P&L’s, supervisory, coaching and staff development experience
• A four-year Degree in Hospitality and/or Restaurant Management preferred, but not required.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, carry or lift at least 20 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.
• Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.