Assistant General Manager - Le Vallauris Palm Springs

Scope of the Job

At Soho House, the Le Vallauris Assistant General Manager is key in upholding the legacy, refinement, and exceptional service standards of one of Palm Springs’ most storied dining institutions. This position supports all aspects of the business by ensuring operational excellence, world-class guest experience, strong staff engagement, and optimal profitability within a high-quality, experience-driven environment.

The Assistant General Manager oversees day-to-day staff management and leads the dining room with grace and precision. Working closely with the Area General Manager and cross-functional partners, they ensure that every touchpoint reflects the authenticity and excellence expected of Le Vallauris. As an operational leader and ambassador, the Assistant General Manager embodies the history, sophistication, and culinary and wine heritage of Le Vallauris while fully embracing the Soho House ethos. The role champions a warm, elevated, and detail-driven hospitality experience rooted in impeccable service traditions and personalized guest care.

A successful Assistant General Manager safeguards the restaurant’s reputation for exceptional dining and gracious hospitality. This leader collaborates with the Area General Manager, Head Chef, Regional Manager, and COO to execute strategic objectives that strengthen the business, enhance relevance, and support long-term success and profitability.

Key Responsibilities

• Oversee daily and weekly operations, including scheduling, reservation management, and real-time floor leadership, to ensure seamless, high-quality service
• Manage end-of-day procedures, nightly reports and financial close
• Provide timely operational and economic insights that guide action plans to optimize profit, control margins, and elevate the guest and member experience
• Lead the floor during service and act as Manager on Duty with, and in the absence of, the Area General Manager, and with, and in the absence of F&B Manager, to achieve consistency, proper execution, and adherence to Le Vallauris standards
• Consistently observe and operate within proper P&D / HR protocol
• Develop and maintain strong relationships with local clientele and community leaders to strengthen the restaurant’s reputation and drive repeat business
• Curate exceptional guest experiences
• Uphold quality control across all service touchpoints—including food, beverage, pacing, ambiance, and hospitality standards—in alignment with expectations for the high-quality restaurant that is Le Vallauris
• Adhere to Soho House & Co policies for food safety, allergy protocols, and health compliance; partner with Health & Safety leaders to maintain a safe, compliant, and inviting environment for members, guests, and staff
• Collaborate closely with the Area GM and partner with all Head Office departments (People & Development/HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping, and Facilities) to drive effective processes, implement improvements, and support staff, guest, and member retention
• Perform regular staff education trainings on service, wine and food in pre-shift meetings
• Support the planning, coordination, and execution of major seasonal initiatives and “big moments”
• Contribute to the development and implementation of policies, procedures, and systems that enhance business operations, service delivery, and the overall member and guest experience
• Perform other duties as assigned by the Area General Manager

Experience Required

• At least 6+ years managing high-volume Food and Beverage (F&B) or multi-unit operation
• Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests
• Interview new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning
• Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys
• Innovator with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink
• Naturally hospitable. Creative and analytical thinker; encompasses strong business aptitude and is driven by results and guest satisfaction
• Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the facility to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Must be able to work in front of a computer screen for up to 5 hours per day.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.