Suite Runner

Nothing compares to the energy of a live event. Sodexo Live! is dedicated to elevating the sports, events, and hospitality experience. From stadiums to iconic venues, we bring world-class food and beverage services backed by our expertise, insight, and passion. Every detail is designed to make the most of every moment.

Let's go Live! together.

Location: We are seeking a Suite Runner at T-Mobile Park, home of the Seattle Mariners.

Job Type: Part-time Seasonal

This position follows the Seattle Mariners' home-game schedule from March through September. Work from October to February is not guaranteed and is based on business needs and union seniority.

Union Status: Union

This position is covered by a collective bargaining agreement with UNITEHERE Local 8.

Work Location: In person

Pay: $21.80 per hour

Principle Function:

The Suite Runner plays a key role in delivering an exceptional premium guest experience by ensuring the timely, accurate, and polished delivery of food and beverage items to suites within the premium hospitality area. This position acts as a vital link between the kitchen, service teams, and guests-maintaining high standards of presentation, order accuracy, and service efficiency. Suite Runners help uphold the elevated service expectations of the premium environment through attentive support, strong communication, and a consistently guest-focused approach.

Suite Runners also support suite attendants and service staff by replenishing supplies, assisting with setup and cleanup, and responding promptly to guest needs throughout events. The role requires the ability to work in a fast-paced environment, maintain strong attention to detail, and contribute to a seamless, coordinated experience for all guests in the premium suites.

Essential Responsibilities:

• Deliver food & beverages promptly from kitchen or service stations to assigned suites, ensuring items arrive in the correct course sequence and at proper temperature.
• Verify order accuracy against tickets and modifiers (e.g., dietary restrictions, sauces on the side), and ensure plates and trays meet presentation standards before delivery.
• Serve as a communication link between kitchen, suite attendants, and service captains-escalating delays, special requests, and changes in guest counts in real time.
• Support suite attendants with service execution, including replenishing items, running condiments/utensils, refreshing beverages, and assisting with guest requests throughout events.
• Maintain suite readiness by assisting with setup (stocking paper goods, glassware, disposables, condiments) and supporting mid-event resets and post-event breakdown.
• Manage stocking and par levels for premium areas-monitor inventory usage during events, restock efficiently, and communicate shortages or substitutions promptly.
• Clear and tidy service areas by bussing used items, managing tray returns, and keeping hallways, staging zones, and side stations clean and uncluttered.
• Uphold safety and sanitation standards, including safe tray handling, allergen-aware handling, labeling, and compliance with health department and venue policies.
• Operate in a fast-paced environment while maintaining composure, attention to detail, and a premium level of hospitality.
• Collaborate cross-functionally with culinary, bar, stewarding, and suite teams to ensure seamless timing, especially during peak service windows (pregame/intermission/halftime).
• Use venue systems and tools (radios, POS/handhelds as applicable, ticket printers, warmers, hot boxes) correctly and report equipment issues promptly.
• Protect the guest experience by proactively anticipating needs, resolving service challenges, and escalating guest concerns to supervisors when appropriate.
• Adhere to uniform and appearance standards consistent with premium service expectations and brand guidelines.
• Support special events and VIP activations by executing unique setups, handling elevated presentations, and maintaining discretion and professionalism.

• Valid Food Handler Permit and Liquor License (or the ability to obtain both prior to start date).
• Strong customer service skills, with the ability to engage guests professionally and create a warm, welcoming atmosphere.
• Demonstrated ability to deliver an elevated, premium-level guest experience, with attention to detail and polished service standards.
• Excellent verbal and written communication skills; able to take direction clearly and follow instructions accurately.
• Strong teamwork mindset, with the ability to work collaboratively in a fast-paced service environment.
• Capable of working independently with minimal supervision, proactively identifying needs and completing tasks.
• Ability to stay composed and courteous during high-volume or time-sensitive service periods.
• Strong time-management and multitasking abilities, especially during peak event windows.
• Professional appearance and demeanor consistent with premium-suite service standards.
• Ability to maintain knowledge of menu items, ingredients, allergens, and presentation requirements.
• Dependable, punctual, and committed to delivering consistent, high-quality service.
• Physical ability to perform job duties, including carrying trays, walking frequently, and navigating stairs throughout an event.

• Subject to wet floors, temperature extremes and excessive noise.
• Must be able to lift up to 50 pounds in weight.