Manager, Resident Experience 1

Role Overview

Sodexo is seeking our Resident Experience Manager for Keiser University Flagship Campus located in West Palm Beach, FL. Our REM will live on campus, housing is provided for single occupancy, no pets and be responsible for conflict mediation, student conduct and programming and share responsibility for campus-wide training, leading departmental committees and will manage on-call and emergency coverage. This role creates positive, productive and safe campus events and environments so our students can focus on their academic and athletic success. Valid Driver's License and clear driving background required.

Incentives

On Campus Housing required, single occupancy, no pets, Meal Plan assistance

What You'll Do

• Be the leader of residential housing and resident engagement and student life
• Have experience in Facilities Management
• Manage the on-campus experience for over 2000 students
• Administrate and Facilitate the Residence Code of Conduct
• Be experienced in counseling and providing mental health service
• Achieve a high standard of community living and engagement that facilitates positive and directed student development
• Develop, administer, promote and assess the Residence Life Program
• Develop significant and sustained training experiences for our Community Ambassadors
• Valid Driver's License and clear driving background

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Valid Driver's License and clear driving background
• A high level of integrity, professionalism and leadership
• Experience working with campus and community partners and participating on committees and working groups - key campus partners include Athletics, the Student Association, Student Success Facilitators, Student Services, Health, Counselling and Accessibility Services
• Experience in the creation of annual college budgets, identify and cost estimate residence life activities in collaboration with residence life team and the GM
• Familiarity StarRez Housing, Transact Cbord Software preferred
• Social media savvy connecting students on and off campus
• Experience managing crisis and emergencies
• Event coordination experience

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience

Minimum Management Experience - 2 years

Minimum Functional Experience - 1 year

Client-provided location(s): West Palm Beach, FL

Job ID: Sodexo-3A1DE35BACA0ED7E35B75AAA55CEC266

Employment Type: OTHER

Posted: 2025-11-10T18:44:37