General Manager 4 - Food

Role Overview

Location: Washington, DC - Fannie Mae Midtown
Company: Sodexo Corporate Services

Lead. Innovate. Elevate the Workplace Dining Experience.

Sodexo Corporate Services is seeking an experienced General Manager IV / Retail Director to manage the retail business at this dynamic, high-profile food operation at Fannie Mae Midtown in Washington, DC. This is an exciting opportunity for a strategic, hands-on leader who thrives in a fast-paced, client-focused environment and is passionate about delivering exceptional retail and workplace dining experiences.

About the Operation

The current food landscape includes:

• A corporate café
• Starbucks® retail operation
• Pantry services
• A 100% cashless environment utilizing mobile ordering through the Everyday App

You will oversee a diverse and unionized team of approximately 20 hourly employees, supported by:

• 1 Salaried Retail Manager
• 1 Pantry Supervisor

Incentives

Predominately a M-F schedule with occassional evenings and weekends

What You'll Do

As the General Manager IV / Retail Director, you will have full ownership of the retail side of the business-setting the vision, driving financial performance, and ensuring an outstanding experience for both the client and guests.

Key Responsibilities Include:

• Leading day-to-day food service and retail operations across multiple concepts
• Managing the full financial performance of the operation (budgeting, forecasting, and cost controls)
• Leading, training, and developing a unionized workforce with a focus on engagement and accountability
• Overseeing staffing, scheduling, ordering, and inventory management
• Ensuring high standards of food quality, presentation, and service excellence
• Managing and optimizing mobile ordering and cashless payment systems (Everyday App)
• Championing health, safety, and compliance training to ensure a safe and productive workplace

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proven ability to lead, motivate, and develop diverse teams, including union hourly employees and salaried leaders
• Highly client-savvy with the ability to build trust and long-term partnerships
• Comfortable representing the brand in a high-visibility corporate environment
• Hands-on experience managing retail food operations (corporate cafés, Starbucks, grab-and-go, pantries, etc.)
• Demonstrated ability to manage budgets, control costs, and achieve financial targets
• Strong skills in ordering, inventory management, and waste control
• Ability to lead both strategic planning and hands-on operational support
• Forward-thinking mindset with the ability to bring new ideas and solutions to the operation
• Commitment to training teams on health, safety, and operational best practices

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years

Client-provided location(s): Washington, DC

Job ID: Sodexo-E757CBDE6C3BEC1907EDC996A719D379

Employment Type: OTHER

Posted: 2026-02-04T18:51:27