Concessions Supervisor - Birmingham Jefferson Convention Complex

Job Listing: Concessions Supervisor

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking a Concessions Supervisor for the Birmingham Jefferson Convention Complex located in Birmingham, AL.

Job Overview:

The Concessions Supervisor is responsible for overseeing the daily operations of concession stands during events. This includes supervising staff, ensuring consistent product quality, enforcing food safety standards, and delivering excellent guest service. The Concessions Supervisor works closely with management to coordinate setup, service, and breakdown, while also assisting with inventory, cash handling, and team training.

• Supervise and support concessions staff, ensuring efficient and friendly service.
• Oversee the setup, operation, and breakdown of assigned concession stands.
• Monitor food quality, presentation, and portion control according to company standards.
• Ensure compliance with all health, safety, and sanitation regulations, including OSHA and local health codes.
• Handle product restocking before, during, and after events.
• Provide training and guidance to team members to uphold Sodexo Live! standards.
• Act as a point of contact for resolving guest concerns or operational issues during events.

• High school diploma or equivalent.
• 1-2 years of supervisory experience in a food service environment.
• Ability to understand written and oral direction and to communicate same with others.
• Ability to promote and participate in a team environment.

• Must be able to lift and carry up to 50 pounds in weight (storage bins, shelves). Must be able to maneuver in an often tightly quartered environment.
• Hours are often extended or irregular to include nights, weekends and holidays.