Concessions Stand Worker

Nothing compares to the energy of a live event. Sodexo Live! is dedicated to elevating the sports, events, and hospitality experience. From stadiums to iconic venues, we bring world-class food and beverage services backed by our expertise, insight, and passion. Every detail is designed to make the most of every moment.

Let's go Live! together.

Location: We are seeking a Concessions Stand Worker at T-Mobile Park, home of the Seattle Mariners.

Job Type: Part-time Seasonal

This position follows the Seattle Mariners' home-game schedule from March through September. Work from October to February is not guaranteed and is based on business needs and union seniority.

Union Status: Union

This position is covered by a collective bargaining agreement with UNITEHERE Local 8.

Work Location: In person

Pay: $26.50 per hour

Principle Function:

The Stand Worker is responsible for ensuring that fans receive an exceptional level of service by assisting guests at points of sale. Style of service may include take-away, cafeteria-style or restaurant-style.

Essential Responsibilities:

• Provide outstanding service to all fans.
• Ensure that policies and procedures for processing customer sales transactions are adhered to.
• Ensure quality and safety standards are maintained.
• Ability to work in a high-pressure and fast-paced environment.
• Contribute to a team environment, supporting concessions stands as directed.
• Serve customers in an efficient and friendly manner following outlined steps of service.
• Interact with customers and resolve customer complaints in a friendly, service-oriented manner. Relay relevant information to supervisor.
• Perform sales transactions in a reasonable and timely fashion. Handle credit card transactions using the Point of System service. Enter all sales into the register to ensure purchases are accurately recorded.
• Respond to guest needs and requests.
• Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area.
• Report needed maintenance, faulty equipment or accidents to the supervisor immediately.
• Ensure compliance with all sanitation and safety requirements.
• Follow responsible alcohol service policies.
• Perform other duties as assigned.

• High school diploma or equivalent.
• TIPS or TEAM trained or equivalent.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
• Valid Food Handler's Card and MAST permit required.
• Ability to work well independently.
• Ability to work well in a high stress, fast paced environment.
• Technology aptitude for working with POS and digital register.
• Strong skills for providing guest service with keen ability to connect easily with customers.
• Scheduling flexibility to meet operational needs.

• Subject to wet floors, temperature extremes and excessive noise.
• Must be able to lift up to 50 pounds in weight and maneuver in tight spaces.