Digital Junior Account Manager

AMP Operations, the digital agency arm of Sinclair Inc., is looking for a Digital Junior Account Manager to assist on and efficiently lead the day-to-day management of key client accounts for our broadcast/national business. This is a hybrid position based out of Hunt Valley, MD.

This candidate must be proactive, a multitasker, positive and solution driven. They must have digital background experience and be able to thrive in a fast-paced, team environment while meeting client goals.

Responsibilities Include:

• Manage multiple low to mid-tiered accounts with campaigns running digital products such as CTV, search engine marketing, social media marketing, and programmatic
• Resolve issues by taking the appropriate action, and knowing when to escalate issues to a management level
• Assist the Account Management team with support of key client accounts. This includes but is not limited to effectively trafficking orders.
• Work with the agency's vendor partners to ensure accurate and timely execution of campaigns
• Must become well-versed on the agency's digital offerings and developing and understanding media plans
• Participate in ongoing training to enhance and retain knowledge of products, processes, reporting, business reviews, quotes and campaign management
• Demonstrate strong written and verbal communication skills when interacting with internal and external clients
• Must be able to work efficiently within the company's software applications
• Must be comfortable participating and engaging on camera for company/team/client meetings in person or on video
• Must be able to collaborate with internal teams and stations and at times train other members of the team as needed
• Must be a team player
• Other agency duties as assigned

• Two (2) years experience with digital marketing products including programmatic, social media, Search and CTV
• Requires a highly professional communication skill set, including excellent grammar, copy-writing, spelling accuracy, and excellent phone & conversation skills
• Must thrive in a fast-paced, dynamic, team environment
• Must be able to maintain composure in stressful situations, and be proficient in finding solutions and diffusing angry or upset customers
• Must have strong listening skills, and be empathetic and able to effectively relate to clients
• Understanding of digital analytics and reporting tools is a plus
• Highly proficient in Microsoft office products
• Must be able to work remotely and time manage efficiently and independently
• Must be available by phone, email, IM and video calls
• Must be organized, and excel at multi-tasking
• Must be comfortable managing multiple campaigns simultaneously
• Strong written and oral communication skills
• Must be solutions oriented and take a proactive approach in implementing them

• Experience in Atlassian Jira
• Experience in Operative order management system
• Experience in Salesforce
• Base line knowledge of how the following industries operate: automotive, home services, education, medical, legal.