Content Operations Coordinator - Freelance

The Freelance Content Operations Coordinator plays a role in supporting Tennis Channel's Direct to Consumer (DTC) business by operationalizing all live and on-demand content. This role is highly executional and real-time focused, ensuring that live tennis events, studio programming, and supporting content are accurately published, merchandised, and monitored.

This position sits at the intersection of live sports operations, content management systems, and distribution partnerships. Coordinators are responsible for the day-to-day CMS execution. This assignment is expected to last approximately 8-10 weeks, with the potential for extension.

This is a freelance position and supports live sports programming and requires availability during evenings, weekends, and holidays based on tennis schedules and business needs. While our offices are based in Santa Monica, CA, we are open to considering remote candidates.

In this role, you will:

Support Live CMS and Platform Operations

• Execute live CMS operations for Tennis Channel content across internal systems and Amazon's platform, including publishing, updating, and merchandising live events.
• Manage the ingestion, scheduling, and organization of live tennis matches, studio shows, and related assets.
• Ensure all metadata, artwork, availability windows, and entitlement rules are accurate and aligned with Amazon requirements.

• Monitor live events in real time and make immediate updates or corrections as needed to ensure uninterrupted viewing.
• Troubleshoot and escalate live issues such as incorrect feeds, metadata errors, scheduling conflicts, or publishing failures.
• Serve as an operational point of contact during live tennis windows, coordinating closely with programming, engineering, broadcast operations, and partner teams.

• Track schedule changes driven by live tennis conditions including match overruns, delays, weather, or tournament changes.
• Coordinate updates with internal stakeholders to ensure all platforms reflect the most current programming information.

• Perform QC checks before and during live events to confirm content accuracy, availability, and compliance,
• Maintain programming databases, logs, and documentation related to live events and distribution.
• Ensure all content adheres to contractual rights, distribution windows, and territorial restrictions.

• Experience working with content management systems, social accounts or similar digital content platforms
• Knowledge of digital video, editing, and encoding formats is a plus as job could entail some basic editing
• Detail-oriented with excellent organizational skills
• Ability to work independently and manage multiple projects simultaneously
• Experience using software like Adobe Photoshop, Adobe Premiere, project management platforms, Slack, Microsoft Teams, Microsoft OneDrive, and Excel a plus