Services Representative Manager (UPS & Cooling)

Join us as a technical service leader who thrives on solving complex challenges. You'll work at the intersection of field service and strategic consulting-delivering expert solutions, mentoring teams, and ensuring our customers' systems perform at their best.

What will you do?

• Oversee installation, commissioning, and integration of multi-component systems for diverse customer applications
• Diagnose and resolve complex technical issues using root cause analysis and cross-functional collaboration
• Deliver technical consulting to sales teams and customers to identify needs and drive business growth
• Create detailed technical documentation and reports that support service excellence and continuous improvement

What are the key skills for success?

• Predictive Maintenance - expert level; anticipating system failures and optimizing service schedules to maximize uptime
• Technical Documentation - expert level; creating comprehensive guides that support field teams and customers
• Technical Report Writing - expert level; delivering clear, actionable insights to stakeholders and leadership
• Active Listening - advanced level; understanding customer needs to deliver tailored technical solutions
• Coaching - advanced level; mentoring field engineers and building team capability
• Commissioning - advanced level; ensuring seamless system startup and customer handover
• Customer Orientation - advanced level; aligning service delivery with customer expectations and business outcomes
• Field Service Management - advanced level; coordinating complex service operations across customer sites

What qualifications will make you successful:

• Strong problem-solving mindset with the ability to navigate ambiguous technical challenges independently
• Resilience and adaptability when managing competing priorities in dynamic field environments
• Excellent communication skills to engage customers, internal teams, and technical stakeholders confidently
• Proactive approach to identifying risks and opportunities that enhance service quality and customer satisfaction

What's in it for me?

• Work on cutting-edge systems with direct impact on customer success and business outcomes
• Collaborate with engineering, R&D, and commercial teams to solve meaningful technical challenges
• Career development through mentorship, specialized training, and exposure to diverse projects
• Join a team that values technical excellence, innovation, and continuous improvement

Bring your expertise to a role where it truly matters-apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page .

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Taipei, Taiwan

Job ID: Schneider_Electric-117725

Employment Type: FULL_TIME

Posted: 2026-07-03T18:52:09