Services Engineer (Cooling/HVAC/Thermal)

Join our team as a Services Engineer and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.

What will you do?

• This position is accountable for installing, inspecting, maintaining, troubleshooting and repairing customer equipments for Cooling systems of Schneider Electric.
• Services Engineer will maintain, retrofit, and provide technical support for all Schneider products, both in the shop and on site.
• Services Engineer will share and provide technical instruction and guidance to new and less experienced Field Service Engineer.
• Services Engineer will perform warranty and recall work. Test circuits and equipment utilizing various tools and machines such as computers, software, workstations, circuit diagram, etc. Analyze malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.
• Services Engineer must be available to: respond to emergency calls and for intervention (24/7), maintain service equipment, tools and documentation, and identify sales opportunities.
• Any intervention will have to be prepared and performed in total respect of safety guidelines (prevention plan, protection equipment ...)

What are the key skills we are looking for?

• Active Listening - intermediate level; understanding customer concerns and translating them into effective service actions
• Customer Orientation - intermediate level; building trust through responsive, reliable technical support
• Problem Solving - developing level; diagnosing equipment issues and implementing timely solutions
• Resilience - intermediate level; staying focused and effective under pressure in dynamic field environments
• Safety Standards - intermediate level; ensuring all work complies with safety protocols and regulatory requirements
• Maintenance and Repair - developing level; performing hands-on corrective and preventive maintenance tasks
• Technical Documentation - developing level; accurately recording service activities and system configurations
• Time Management - developing level; prioritizing tasks to meet customer commitments and service schedule

What's in it for me?

• Education: University degrees - (HVAC/Thermal/Mechanical/Electrical..)
  Working Experience: 3-5 years equivalent experience in a related field (HVAC/ Refrigeration/ Chiller...), preferably specialized in cooling system in Data center projects is a big PLUS.
• Key success factors: Safety mindset; Strong Customer orientation mindset; Willingness to learn new competencies (Technical, Digital, soft skills...), Collaborative & can do attitude with internal entities (Planners, Inside Sales, Technical Support...)
• Others: Good English in reading, writing, speaking; Good computer skill; Use all digital tools designed for SE FSR; Communication effectively; Teamwork
• Be able to travel as required.

Ready to launch your technical service career? Apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page .

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Hanoi, Vietnam

Job ID: Schneider_Electric-134488

Employment Type: FULL_TIME

Posted: 2026-10-02T19:36:11