Service Sales Manager

About the Role:

The Services Sales Manager deploys all sales actions in order to maximize the installed base services with assigned key customers including global strategic accounts in electro-sensitive, electro-intensive segments and drives complex deals and multi-site opportunities having qualified installed base. He/she is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital Services of electrical equipment installed at the customer's site. This position is responsible for developing and maintaining relationships with key customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target. The role addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. And leverages the Tendering team to create timely proposals. He/she will interact with Key Account manager in other Business Units and also with Inside Sales and Services Operation teams.

What will you do?

• Develops and executes annual sales plan for key customers in their account portfolio.
• Educates customers on all products and services with special attention on recurring and digital offers
• Cross selling of Services portfolio - Power, Secure Power & Cooling, Digital Energy, Industry
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
• Utilizes CRM Software (Salesforce) for sales funnel management, account planning, performance and opportunity detection
• Provides monthly forecasts, using CRM, and summaries in a timely manner
• Participates in the preparation of analysis and reports on Services performance
• Provides precise and timely information to Tender team to prepare sales quotations and proposals
• Monitors margin to be at or above country thresholds.
• Works closely with Inside Services Sales Representatives and the Business Units account managers to maximize business opportunities
• Gives the Services Marketing leaders Offers feedback and needs

What skills and capabilities will make you successful?

• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Services business .
• Excellent verbal and written communication skills including C-level customers
• Good knowledge of power, secure power, industry systems.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance

Who will you report to?

• Service Commercial Director of Japan

What qualifications will make you successful for this role?

• The successful candidate should have a 4 year college degree or equivalent work experience and >5 years technical sales experience
• Account management experiences and skills
• N ative speaker level for Japanese , business level of English (written, verbal)
• People Management skills are plus

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Tokyo, Japan

Job ID: Schneider_Electric-https://careers.se.com/jobs/98489?lang=en-us

Employment Type: FULL_TIME

Posted: 2025-09-22T18:41:49